How To Fix WM310 - Error reading change documents

SAP Error Message - Details

• Message type: E = Error

• Message class: WM - IS-R Assortments

• Message number: 310

• Message text: Error reading change documents

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WM310 - Error reading change documents ?

  The SAP error message WM310 ("Error reading change documents") typically occurs in the Warehouse Management (WM) module when the system encounters issues while trying to read change documents related to warehouse activities. This can happen for various reasons, including configuration issues, data inconsistencies, or problems with the underlying database.
  Causes of WM310 Error
  
  Missing Change Document Configuration: The change document functionality may not be properly configured in the system.
  Data Inconsistencies: There may be inconsistencies or corruption in the change document tables.
  Authorization Issues: The user may not have the necessary authorizations to access the change documents.
  Database Issues: Problems with the database, such as locks or corruption, can prevent the system from reading the change documents.
  System Performance: If the system is under heavy load, it may struggle to read the change documents in a timely manner.
  
  Solutions to WM310 Error
  
  
  Check Configuration:
  
  Ensure that the change document functionality is correctly configured in the system. This includes checking the relevant settings in the Warehouse Management configuration.
  
  
  
  Review Change Document Tables:
  
  Check the relevant change document tables (e.g., CDPOS, CDHDR) for inconsistencies or corruption. You can use transaction codes like SE11 or SE16 to view the data in these tables.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the necessary authorizations to access change documents. This can be done by checking the user's roles and authorizations in transaction SU53.
  
  
  
  Database Health Check:
  
  Perform a health check on the database to ensure there are no locks or corruption issues. You may need to involve your database administrator for this.
  
  
  
  System Performance Monitoring:
  
  Monitor system performance to identify any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling heavy tasks during off-peak hours.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction that is generating the error. This may require the assistance of a developer or SAP consultant.
  
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE11: Data Dictionary
  SE16: Data Browser
  SU53: Authorization Check
  SM21: System Log
  ST22: Dump Analysis
  
  
  
  SAP Documentation: Refer to the official SAP documentation for Warehouse Management for more detailed information on change documents and their configuration.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.