How To Fix WL892 - Work queue &: Line could not be deleted (table: &)

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 892

• Message text: Work queue &: Line could not be deleted (table: &)

What causes this issue?

The specified line of the work queue cannot be deleted. It was not
possible to update the relevant data (table SWZAIENTRY).

System Response

The action was terminated, the line is not changed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL892 - Work queue &: Line could not be deleted (table: &) ?

  The SAP error message WL892 indicates that there was an attempt to delete a line from a work queue, but the operation could not be completed. This error typically occurs in the context of work queue management in SAP, particularly when dealing with background processing or workflow tasks.
  Cause:
  The error can be caused by several factors, including:
  
  Data Integrity Issues: The line you are trying to delete may be locked or in use by another process, preventing its deletion.
  Authorization Issues: The user may not have the necessary permissions to delete entries from the specified work queue.
  System Configuration: There may be configuration settings that prevent the deletion of certain entries based on business rules or system settings.
  Technical Issues: There could be a bug or a technical issue in the SAP system that is causing the deletion to fail.
  
  Solution:
  To resolve the WL892 error, you can take the following steps:
  
  
  Check Locks: Use transaction code SM12 to check if the line is locked by another user or process. If it is, you may need to wait until the lock is released or contact the user who has the lock.
  
  
  Review Authorizations: Ensure that the user attempting to delete the line has the necessary authorizations. You can check this using transaction code SU53 to see if there are any authorization failures.
  
  
  Check Configuration: Review the configuration settings related to the work queue to ensure that there are no restrictions on deleting entries. This may involve checking the relevant customizing settings in SPRO.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or information that may provide more context about why the deletion failed.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team. They may need to investigate further, especially if there is a potential bug or system issue.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates that could resolve the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SLG1 (for application logs), and SU53 (for authorization checks).
  Documentation: Review SAP documentation related to work queue management and error handling for more insights into how to manage and troubleshoot work queues effectively.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other SAP users.
  
  By following these steps, you should be able to identify the cause of the WL892 error and implement a solution to resolve it.