How To Fix WL891 - Work queue & cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 891

• Message text: Work queue & cannot be deleted

What causes this issue?

The work queue could not be deleted.

System Response

The specified work queue was not deleted. Individual lines of this work
queue may have been partially deleted.

How to fix this error?

Check whether this is the case and if so which parts of the work queue
have already been deleted. Remove possible inconsistencies by deleting
individual lines step-by-step.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL891 - Work queue & cannot be deleted ?

  The SAP error message WL891, which states "Work queue & cannot be deleted," typically occurs when there is an attempt to delete a work queue that is either currently in use or has dependencies that prevent its deletion. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Active Work Items: The work queue may have active work items that are still being processed.
  Dependencies: There may be other processes or queues that depend on the work queue you are trying to delete.
  Authorization Issues: The user may not have the necessary permissions to delete the work queue.
  System Lock: The work queue might be locked by another user or process, preventing deletion.
  
  Solutions:
  
  
  Check Active Work Items: 
  
  Review the work queue to see if there are any active work items. If there are, you may need to complete or delete those items before attempting to delete the queue.
  
  
  
  Check Dependencies: 
  
  Investigate if there are any dependencies on the work queue. You may need to resolve these dependencies before deletion.
  
  
  
  User Authorization: 
  
  Ensure that the user attempting to delete the work queue has the necessary authorizations. You may need to consult with your SAP security team to verify permissions.
  
  
  
  Release Locks: 
  
  If the work queue is locked, identify the user or process that is holding the lock and resolve the issue. You can use transaction codes like SM12 to check for locks.
  
  
  
  Use Transaction Codes: 
  
  Use transaction codes such as SM37 (to check job logs) or SLG1 (to check application logs) to gather more information about the work queue and any related errors.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or support notes related to work queues for additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM37: Job Monitoring
  SM12: Display and Delete Locks
  SLG1: Application Log
  SM21: System Log
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to work queues and the WL891 error.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.