How To Fix WL823 - Work item &: Container element & cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 823

• Message text: Work item &: Container element & cannot be read

What causes this issue?

The element searched for was not found in the work item container.

System Response

The requested action was terminated.

How to fix this error?

Check how the container element is written.
Check the contents of the container. If necessary, add the missing
container element.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL823 - Work item &: Container element & cannot be read ?

  The SAP error message WL823 indicates that there is an issue with reading a specific container element in a work item. This error typically occurs in the context of SAP Business Workflow when the system is unable to access or retrieve the data associated with a work item due to various reasons.
  Causes:
  
  Missing or Incomplete Data: The container element that the work item is trying to access may not exist or may not have been populated correctly.
  Incorrect Workflow Configuration: There may be an issue with the workflow definition or configuration that leads to the container element not being available.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to access the container element.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the workflow runtime environment.
  
  Solutions:
  
  Check Workflow Definition: Review the workflow definition to ensure that the container elements are correctly defined and populated. Make sure that the workflow is designed to handle the data correctly.
  Debugging: Use transaction SWI1 (Work Item Selection) to analyze the work item and check the container elements. You can also use transaction SWI2_DIAG to diagnose issues with the workflow.
  Check Data Consistency: Ensure that the data related to the work item is complete and consistent. You may need to check the underlying business objects or data records.
  Authorization Check: Verify that the user has the necessary authorizations to access the work item and its container elements. You can use transaction SU53 to analyze authorization issues.
  Reprocess Work Item: If the issue is transient, you may try to reprocess the work item or restart the workflow to see if it resolves the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: 
  
  SWI1: Work Item Selection
  SWI2_DIAG: Workflow Diagnosis
  SWI6: Workflow Log
  
  
  SAP Notes: Search for SAP Notes related to workflow errors or specifically for error message WL823 in the SAP Support Portal.
  Documentation: Review SAP documentation on Business Workflow for best practices in workflow design and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or Workflow team for further investigation and resolution.