How To Fix WL813 - Work item &: Work item text & cannot be set

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 813

• Message text: Work item &: Work item text & cannot be set

What causes this issue?

The text for the work item cannot be changed. It is not possible to
update the work item header.

System Response

The action was terminated, the work item was not changed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL813 - Work item &: Work item text & cannot be set ?

  The SAP error message WL813 indicates that there is an issue with setting the work item text for a specific work item in the workflow. This error can occur due to various reasons, and understanding the cause is essential for finding a solution.
  Cause:
  
  Missing or Incorrect Work Item ID: The work item ID specified may not exist or may be incorrect.
  Authorization Issues: The user may not have the necessary authorizations to modify the work item.
  Workflow Configuration Issues: There may be issues with the workflow configuration or the way the work item is being processed.
  Data Consistency Issues: There may be inconsistencies in the data related to the work item, such as missing fields or incorrect data types.
  Technical Errors: There could be underlying technical issues in the SAP system, such as database problems or system performance issues.
  
  Solution:
  
  Verify Work Item ID: Check the work item ID to ensure it is correct and exists in the system.
  Check Authorizations: Ensure that the user attempting to set the work item text has the necessary authorizations. This can be done by reviewing the user's roles and permissions.
  Review Workflow Configuration: Check the workflow configuration to ensure that it is set up correctly. This may involve reviewing the workflow definition and any associated tasks.
  Data Validation: Validate the data associated with the work item to ensure that all required fields are populated and that the data types are correct.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team for further investigation. They may need to check for any underlying system issues or perform a system restart.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SWI1 (Work Item Selection) to view the work items and their statuses.
  Workflow Monitoring: Use transaction SWI6 (Workflow Monitoring) to monitor the workflow and identify any issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the WL813 error and implement a solution to resolve it.