How To Fix WL786 - Work item set to 'done' successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 786

• Message text: Work item set to 'done' successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WL786 - Work item set to 'done' successfully ?

  The SAP error message "WL786 Work item set to 'done' successfully" is not actually an error message but rather an informational message indicating that a work item in the workflow has been successfully completed and marked as 'done'. This message typically appears in the context of SAP Business Workflow when a task or work item has been processed and the workflow has moved to the next step or has been completed.
  Cause:
  
  The message is triggered when a user or a system process completes a work item in the workflow. This can happen due to various reasons, such as:
  
  A user has completed a task assigned to them.
  A background job has processed the work item.
  A workflow has been designed to automatically complete certain tasks based on predefined conditions.
  
  
  
  Solution:
  Since this message is informational and not an error, there is no specific solution required. However, if you are looking to ensure that the workflow is functioning as expected, you can consider the following:
  
  Verify Workflow Status: Check the status of the workflow to ensure that it has progressed to the next step or completed successfully.
  Review Workflow Logs: If you need to troubleshoot or understand the workflow's behavior, review the workflow logs for any additional messages or details.
  Monitor User Actions: If the work item was completed by a user, ensure that the user is aware of the completion and that they have performed all necessary actions.
  Check for Notifications: If the workflow is designed to send notifications upon completion, ensure that these notifications are being sent and received as expected.
  
  Related Information:
  
  Workflow Management: Understanding how workflows are designed and managed in SAP can help in interpreting messages like WL786. Familiarize yourself with transaction codes such as SWI1 (Work Item Selection) and SWI2_FREQ (Work Item Overview).
  SAP Documentation: Refer to SAP Help documentation for detailed information on workflows, including how to create, manage, and troubleshoot them.
  User Training: Ensure that users involved in the workflow are trained on how to handle work items and understand the implications of marking them as 'done'.
  
  If you encounter any issues related to the workflow not progressing as expected after this message, you may need to investigate further into the workflow configuration or consult with your SAP administrator.