How To Fix WL783 - Priority of work item changed

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 783

• Message text: Priority of work item changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL783 - Priority of work item changed ?

  The SAP error message WL783, which states "Priority of work item changed," typically occurs in the context of workflow management within SAP systems. This message indicates that the priority of a work item has been altered, which can affect how the work item is processed or handled within the workflow.
  Cause:
  
  Manual Change: The priority of the work item may have been manually changed by a user or an administrator.
  Workflow Configuration: Changes in the workflow configuration or settings may lead to automatic adjustments in work item priorities.
  Business Logic: Custom business logic or enhancements may be implemented that modify the priority based on certain conditions or events.
  System Updates: Updates or patches applied to the SAP system may inadvertently change how priorities are assigned or managed.
  
  Solution:
  
  Review Workflow Configuration: Check the workflow configuration settings to ensure that the priority settings are as intended. This includes reviewing any rules or conditions that may affect priority.
  Audit Changes: If the priority was changed manually, audit the changes to determine who made the change and why. This can help identify if it was an intentional action or an error.
  Check for Custom Logic: If there are custom enhancements or logic in place, review the code to ensure it is functioning as expected and not causing unintended changes to work item priorities.
  User Training: If users are changing priorities manually, consider providing training or guidelines on when and how to change work item priorities appropriately.
  System Monitoring: Implement monitoring to track changes in work item priorities and identify patterns or frequent changes that may need to be addressed.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to workflow management and work item priorities.
  Documentation: Review SAP documentation on workflow management to understand how priorities are assigned and managed.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2_FREQ (Work Item Overview) to monitor and manage work items effectively.
  Support: If the issue persists or is impacting business processes significantly, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to address the WL783 error message and ensure that work item priorities are managed effectively within your SAP system.