How To Fix WL780 - Execution of work item locked

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 780

• Message text: Execution of work item locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WL780 - Execution of work item locked ?

  The SAP error message WL780, which states "Execution of work item locked," typically occurs in the context of SAP Business Workflow. This error indicates that a work item is currently locked and cannot be processed. Here are some common causes, solutions, and related information regarding this error:
  Causes:
  
  Concurrent Processing: The work item may be locked because another user or process is currently processing it.
  Workflow Instance Lock: The workflow instance associated with the work item may be locked due to a previous error or an ongoing process.
  Database Lock: There may be a database lock on the work item or related objects, preventing access.
  User Authorization: The user attempting to execute the work item may not have the necessary authorizations to process it.
  System Configuration: Misconfiguration in the workflow settings or parameters can lead to locking issues.
  
  Solutions:
  
  Check for Active Processes: Verify if another user or process is currently working on the same work item. You can use transaction codes like SWI1 (Work Item Selection) to check the status of work items.
  Release Locks: If you have the necessary authorizations, you can release locks using transaction SM12 (Display and Delete Locks). Be cautious when doing this, as it may affect other users.
  Review Workflow Logs: Use transaction SWI2_FREQ to check the workflow logs for any errors or issues that may have caused the lock.
  Check User Authorizations: Ensure that the user has the appropriate authorizations to execute the work item. You can review user roles and profiles in transaction PFCG.
  Restart Workflow: If the workflow is stuck, you may need to restart it. This can be done through transaction SWI1 or SWI2.
  Consult Basis Team: If the issue persists, it may be necessary to involve the SAP Basis team to investigate any underlying system or database issues.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWI2_FREQ: Workflow Log
  SM12: Display and Delete Locks
  PFCG: Role Maintenance
  
  
  SAP Notes: Check SAP Notes related to workflow issues for any patches or updates that may address the problem.
  Documentation: Review SAP documentation on Business Workflow for best practices and troubleshooting tips.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.