How To Fix WL728 - Work items of type "&" cannot be executed

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 728

• Message text: Work items of type "&" cannot be executed

What causes this issue?

The function selected is not possible for all work item types. The
<LS>Execute</> function can only be used with dialog work item (type
W).
However, the work item selected has the type <ZH>&V1&</>.

System Response

The action is not carried out.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL728 - Work items of type "&" cannot be executed ?

  The SAP error message WL728 indicates that there is an issue with executing a work item of a specific type, denoted by "&". This error typically arises in the context of SAP Business Workflow, where work items are generated for tasks that need to be executed by users or automated processes.
  Cause:
  The error can occur due to several reasons, including:
  
  Work Item Type Not Defined: The work item type specified may not be defined in the system or may not be correctly configured.
  Missing Authorization: The user attempting to execute the work item may not have the necessary authorizations to perform the action associated with the work item.
  Workflow Configuration Issues: There may be issues in the workflow configuration, such as missing or incorrect task definitions.
  System Errors: There could be underlying system errors or inconsistencies that prevent the work item from being processed.
  
  Solution:
  To resolve the WL728 error, you can take the following steps:
  
  
  Check Work Item Type: Verify that the work item type indicated by "&" is correctly defined in the system. You can do this by checking the workflow definitions and task configurations in transaction codes like SWDD (Workflow Builder) or SWI1 (Work Item Selection).
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to execute the work item. You can check the user's roles and authorizations in transaction SU01 (User Maintenance) or SU53 (Authorization Check).
  
  
  Analyze Workflow Configuration: Review the workflow configuration for any inconsistencies or missing elements. Ensure that all tasks and steps are correctly defined and activated.
  
  
  Check for System Errors: Look for any system logs or error messages that might provide additional context. You can use transaction SLG1 (Application Log) to check for relevant logs.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific work item type or workflow to see if there are known issues or additional configuration steps required.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if it appears to be a system-level issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWDD (Workflow Builder), and SLG1 (Application Log) for troubleshooting.
  SAP Notes: Search for SAP Notes related to the specific work item type or workflow error messages for additional guidance.
  Workflow Documentation: Review SAP's official documentation on workflows for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify the cause of the WL728 error and implement a solution to resolve it.