How To Fix WL726 - The priority cannot be changed for work items in status "&"

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 726

• Message text: The priority cannot be changed for work items in status "&"

What causes this issue?

The <DS:GLOS.work_item>work item</> has a processing status in which
the function selected cannot be carried out.
The current status is <ZH>&V1&</>.
It is not possible to change the priority of the work item in this
status.
The <LS>priority can only be changed</> in the following statuses:
<ZH>Ready</>
<ZH>Reserved</>
<ZH>Executed</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL726 - The priority cannot be changed for work items in status "&" ?

  The SAP error message WL726 indicates that there is an attempt to change the priority of a work item that is in a status that does not allow for such changes. The specific status of the work item is indicated by the "&" in the error message, which will be replaced by the actual status code when the error occurs.
  Cause:
  The primary cause of this error is that the work item is in a status that restricts changes to its priority. Common statuses that may lead to this error include:
  
  Completed
  Canceled
  In Process (if the system is configured to prevent priority changes in this state)
  Other statuses defined in the workflow that do not allow priority changes
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Work Item Status: Identify the current status of the work item. You can do this by navigating to the work item in the SAP system and checking its details.
  
  
  Understand Status Restrictions: Review the workflow configuration to understand which statuses allow for priority changes. This may require consulting with a workflow administrator or reviewing the workflow definition.
  
  
  Change Work Item Status: If possible, change the status of the work item to one that allows for priority changes. This may involve completing or canceling the work item, depending on your business process.
  
  
  Use Appropriate Transactions: Ensure you are using the correct transaction codes or methods to change the priority. For example, using the appropriate workflow management transactions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the workflow and work item management in your version of SAP.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  Workflow Management: Understanding how workflows are configured in your SAP system can help prevent similar issues in the future.
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  User Permissions: Ensure that the user attempting to change the priority has the necessary permissions to do so, as restrictions may also be based on user roles.
  
  By following these steps, you should be able to address the WL726 error and manage work item priorities effectively within your SAP environment.