How To Fix WL725 - The priority cannot be changed for work items of type "&"

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 725

• Message text: The priority cannot be changed for work items of type "&"

What causes this issue?

The function selected is not possible with all work item types. The
<LS>priority can only be changed</> for dialog work items (type W).
However, the work item selected has the type <ZH>&V1&</>.

System Response

The action is not carried out.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL725 - The priority cannot be changed for work items of type "&" ?

  The SAP error message WL725 indicates that there is an attempt to change the priority of a work item of a specific type, but this action is not allowed for that type of work item. The message typically appears in the context of workflow management within SAP.
  Cause:
  The error occurs because certain work item types have restrictions on priority changes. This can be due to:
  
  The work item type being defined in such a way that it does not allow priority changes.
  The work item being in a state where its priority cannot be modified (e.g., it may be completed, canceled, or in a specific workflow status).
  The configuration settings in the workflow definition that restrict priority changes for specific work item types.
  
  Solution:
  To resolve this issue, consider the following steps:
  
  
  Check Work Item Type: Identify the type of work item you are trying to change. Review the documentation or configuration for that specific work item type to understand its properties and restrictions.
  
  
  Review Workflow Configuration: If you have access to the workflow configuration, check the settings for the work item type in question. Look for any settings that explicitly prevent priority changes.
  
  
  Consult with Workflow Administrator: If you are not able to change the priority due to restrictions, consult with your SAP workflow administrator or the person responsible for workflow configuration in your organization. They may be able to provide insights or make necessary adjustments.
  
  
  Alternative Actions: If changing the priority is not possible, consider whether there are alternative actions you can take, such as reassigning the work item or creating a new work item with the desired priority.
  
  
  SAP Notes and Documentation: Check SAP Notes or the official SAP documentation for any updates or additional information regarding this error message. There may be specific notes addressing this issue or providing guidance on how to handle it.
  
  
  Related Information:
  
  SAP Workflow Management: Understanding how workflows are managed in SAP can help in troubleshooting issues related to work items.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2_FREQ (Work Item Overview) to monitor and manage work items effectively.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to change work item properties, as restrictions may also be related to user roles.
  
  By following these steps, you should be able to address the WL725 error and understand the limitations regarding work item priority changes in SAP.