How To Fix WL605 - Work item & locked by user & (enqueue error)

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 605

• Message text: Work item & locked by user & (enqueue error)

What causes this issue?

It was not possible to create a runtime lock for the specified work
item &V1&, because the work item is currently locked by user &V2&.

System Response

The action was cancelled.

How to fix this error?

Wait until user &v2& has released the work item again.
If, for any reason, there are invalid lock entries in the system, they
can be deleted.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL605 - Work item & locked by user & (enqueue error) ?

  The SAP error message WL605 indicates that a work item is locked by a user, and it is typically associated with enqueue errors. This error can occur in various scenarios, particularly when dealing with workflow items in SAP. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  User Lock: The work item is currently locked by another user. This can happen if the user is processing the work item and has not completed or released it.
  Enqueue Lock: SAP uses an enqueue mechanism to manage locks on objects. If a work item is locked and another user tries to access it, the enqueue error will occur.
  Session Issues: Sometimes, a user may have an open session that is holding onto the lock, preventing others from accessing the work item.
  System Errors: There may be underlying system issues or inconsistencies in the workflow that lead to locking problems.
  
  Solution:
  
  Identify the Locking User: Use transaction code SM12 to check for locks. You can filter by the user ID to see if the work item is indeed locked by a specific user.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock from SM12. However, be cautious when doing this, as it may disrupt the work of the user currently processing the work item.
  Check Workflow Status: Use transaction code SWI1 to check the status of the workflow and see if there are any issues with the workflow instance.
  Review Workflow Configuration: Ensure that the workflow is correctly configured and that there are no issues with the workflow definitions or tasks.
  User Communication: If the locking user is known, communicate with them to understand if they are still working on the item or if they can complete their task to release the lock.
  System Restart: In some cases, a system restart may be necessary to clear any lingering locks, but this should be done with caution and typically as a last resort.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SWI1: To monitor workflow instances.
  SWI2_FREQ: To analyze workflow instances and their statuses.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to workflow and enqueue errors. You can search for relevant notes in the SAP Support Portal.
  User Authorizations: Ensure that users have the appropriate authorizations to access and process work items in the workflow.
  System Logs: Review system logs (transaction SM21) for any related errors or warnings that might provide additional context for the issue.
  
  By following these steps, you should be able to diagnose and resolve the WL605 error in SAP. If the problem persists, consider reaching out to your SAP Basis or technical support team for further assistance.