How To Fix WL455 - Suspension of workflow &: Work item & could not be suspended

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 455

• Message text: Suspension of workflow &: Work item & could not be suspended

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WL455 - Suspension of workflow &: Work item & could not be suspended ?

  The SAP error message WL455 indicates that a workflow work item could not be suspended. This can occur for various reasons, and understanding the cause is essential for resolving the issue. Here are some common causes, potential solutions, and related information:
  Causes:
  
  
  Workflow Instance State: The workflow instance may be in a state that does not allow suspension. For example, if the work item is already completed or in a state that does not support suspension.
  
  
  Authorization Issues: The user attempting to suspend the work item may not have the necessary authorizations to perform this action.
  
  
  Technical Issues: There may be underlying technical issues, such as database locks or inconsistencies in the workflow definition.
  
  
  Incorrect Workflow Configuration: The workflow may not be configured correctly, leading to issues when trying to suspend it.
  
  
  System Performance: High system load or performance issues may prevent the workflow from being suspended.
  
  
  Solutions:
  
  
  Check Workflow State: Verify the current state of the workflow instance. If it is in a state that does not allow suspension, you may need to take a different action (e.g., complete or cancel the work item).
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to suspend the work item. You may need to consult with your SAP security team to verify and adjust authorizations.
  
  
  Check for Locks: Investigate if there are any database locks or other technical issues that might be preventing the suspension. You can use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) for troubleshooting.
  
  
  Review Workflow Configuration: Check the workflow definition and configuration to ensure that it is set up correctly. You may need to consult with a workflow expert or refer to the workflow documentation.
  
  
  System Performance Monitoring: Monitor system performance and check for any issues that might be affecting the workflow processing. If the system is under heavy load, consider scheduling the suspension during off-peak hours.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Frequency), and SWI2_DURA (Work Item Duration) for monitoring and managing workflows.
  
  
  Workflow Logs: Use transaction SWI1 to check the work item logs for more detailed information about the workflow instance and any errors that may have occurred.
  
  
  SAP Community and Support: If the issue persists, consider reaching out to the SAP Community or SAP Support for further assistance. They may have additional insights or solutions based on similar cases.
  
  
  By following these steps, you should be able to identify the cause of the WL455 error and implement an appropriate solution.