How To Fix WL424 - Workflow '&' step & index & could not be logged at &h

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 424

• Message text: Workflow '&' step & index & could not be logged at &h

What causes this issue?

A synchronization problem may have occurred when a workflow step was
logged.

System Response

Information which had been logged may have been overwritten with the
log record for the step specified above and therefore lost.
However, the correctness of the workflow execution is not impaired.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL424 - Workflow '&' step & index & could not be logged at &h ?

  The SAP error message WL424 indicates that a workflow step could not be logged. This can occur for various reasons, and understanding the cause is essential for troubleshooting. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Database Issues: The database may be experiencing issues, such as being down or having insufficient space.
  Workflow Configuration: There may be a misconfiguration in the workflow definition or the workflow instance.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to log the workflow step.
  System Performance: High system load or performance issues can prevent the logging of workflow steps.
  Transport Issues: If the workflow was recently transported from another system, there may be inconsistencies or missing objects.
  
  Solutions:
  
  Check Database Status: Ensure that the database is up and running and that there is sufficient space available.
  Review Workflow Configuration: Check the workflow definition for any errors or inconsistencies. You can use transaction code SWDD (Workflow Builder) to review and adjust the workflow.
  Verify Authorizations: Ensure that the user has the necessary authorizations to execute and log the workflow steps. You can check this using transaction SU53 or by reviewing the user roles.
  Monitor System Performance: Use transaction ST22 (Dump Analysis) and SM21 (System Log) to check for any performance issues or dumps that may indicate underlying problems.
  Check Transport Logs: If the workflow was recently transported, review the transport logs for any errors or warnings that may indicate missing objects or inconsistencies.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection - to check the status of work items.
  SWI2_FREQ: To analyze workflow instances.
  SWI2_DURA: To analyze workflow instances based on duration.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the WL424 error.
  Workflow Monitoring: Use transaction SWI1 to monitor workflow instances and identify any that are stuck or have errors.
  
  Additional Steps:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages for better diagnosis.
  
  By following these steps, you should be able to identify and resolve the issue related to the WL424 error in SAP workflows.