How To Fix WL423 - Error in resolution of rule '&1' for step '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 423

• Message text: Error in resolution of rule '&1' for step '&2'

What causes this issue?

The function module for rule '&V1&' initialized an exception and
returned a message ("MESSAGE ... [RAISING ...]").

System Response

If the message is of type 'A', 'E' or ' ', the confirmation of the
current work item is recorded and the work procedure set to <ZH>error
</> status.
In all other cases, the message is logged as a warning and the work
procedure continues.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL423 - Error in resolution of rule '&1' for step '&2' ?

  The SAP error message WL423, which states "Error in resolution of rule '&1' for step '&2'," typically occurs in the context of workflow processing. This error indicates that there is an issue with the resolution of a specific rule that is supposed to be executed in a workflow step. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Rule Definition: The rule specified in the error message may not be defined in the system or may have been deleted.
  Incorrect Rule Configuration: The rule might be incorrectly configured, leading to an inability to resolve it during workflow execution.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to access the rule or the objects related to it.
  Data Issues: The data being processed in the workflow may not meet the criteria required for the rule to be resolved.
  Transport Issues: If the rule was recently transported from another system, there may be inconsistencies or missing dependencies.
  
  Solutions:
  
  Check Rule Definition: Verify that the rule specified in the error message exists in the system. You can do this by navigating to the relevant transaction (e.g., SWU3 for workflow settings) and checking the rule definitions.
  Review Rule Configuration: Ensure that the rule is correctly configured. Check the logic and conditions defined in the rule to ensure they are valid and applicable to the current context.
  Authorization Check: Ensure that the user executing the workflow has the necessary authorizations to access the rule and any related objects. You may need to consult with your security team to verify this.
  Data Validation: Review the data being processed in the workflow to ensure it meets the criteria required for the rule to be resolved. This may involve checking the input data or the context in which the workflow is being executed.
  Transport Consistency: If the rule was recently transported, check for any missing dependencies or inconsistencies. You may need to re-transport the rule or related objects to ensure they are correctly set up in the target system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection with Frequency), and SWU3 (Workflow Settings).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  Workflow Logs: Review the workflow logs for more detailed error messages or context that can help in diagnosing the issue.
  Documentation: Refer to SAP documentation on workflow management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal SAP team for further assistance.