How To Fix WL322 - Background work item no. & has been running for more than 24 hours

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 322

• Message text: Background work item no. & has been running for more than 24 hours

What causes this issue?

Background work item no. &V1& was started on &V2& at &V3&. This was
more than 24 hours ago.

System Response

Workflow no. &V4& has been stopped.

How to fix this error?

If the background step should already have been completed, one of the
following situations may have occurred:
The method called may have been canceled (ABAP runtime error) or be in
an endless loop.
Check this using the <DS:TRAN.ST22>dump analysis</> or the
<DS:TRAN.SM50>process overview</>.
If the basic single-step task already has a terminating event, it may
be that this event either was not created or was not received by the
work item.
In this case, check the event trace, the RFC queue and the workflow
log.
More information can be obtained via <DS:TRAN.SWUD>diagnosis</>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.