How To Fix WL222 - Displaying agents for step " & "...

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 222

• Message text: Displaying agents for step " & "...

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WL222 - Displaying agents for step " & "... ?

  The SAP error message WL222 typically indicates an issue related to the display of agents for a specific step in a workflow. This error can occur in various scenarios, often related to workflow management in SAP systems. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Missing or Inactive Agents: The workflow step may not have any active agents assigned to it, or the agents may not be correctly configured.
  Authorization Issues: The user attempting to display the agents may not have the necessary authorizations to view the workflow or its agents.
  Workflow Configuration Errors: There may be issues in the workflow configuration, such as incorrect assignment of agents or missing steps.
  System Performance Issues: If the system is experiencing performance issues, it may not be able to retrieve the necessary data to display the agents.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or inconsistencies in the workflow definitions.
  
  Solutions:
  
  Check Agent Assignment: Verify that the agents are correctly assigned to the workflow step. You can do this by checking the workflow definition in the SAP Business Workflow (transaction code SWDD).
  Review Authorizations: Ensure that the user has the necessary authorizations to view the workflow and its agents. This can be checked in transaction SU53 or by consulting with your security team.
  Workflow Configuration: Review the workflow configuration for any errors. Ensure that all steps are correctly defined and that agents are properly assigned.
  System Performance: If the system is slow, consider checking system performance metrics and resolving any bottlenecks. This may involve consulting with your Basis team.
  Check for Technical Issues: Look into system logs (transaction SLG1) for any related error messages that could provide more context on the issue. You may also want to check the database connection and other technical settings.
  
  Related Information:
  
  Transaction Codes: 
  
  SWDD: Workflow Builder - to check and modify workflows.
  SWI1: Work Item Selection - to view work items and their agents.
  SWI2_FREQ: To check the frequency of work items.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the WL222 error.
  Documentation: Review SAP documentation on Business Workflow for best practices in configuring and managing workflows.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with SAP support or your internal SAP technical team for further assistance.