How To Fix WL211 - The workflow settings do not allow agent names to be displayed

WL211 - Overview

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 211

• Message text: The workflow settings do not allow agent names to be displayed

What causes this issue?

The display of work item agents is deactivated by Customizing settings.

System Response

Padding characters are seen instead of names. Detail displays on name
fields are surpressed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

WL211 - Details

• The SAP error message WL211, which states "The workflow settings do not allow agent names to be displayed," typically occurs in the context of SAP Business Workflow. This error indicates that the system is configured in such a way that it does not permit the display of agent names for workflow tasks.
  
  Cause:
  The primary cause of this error is related to the workflow configuration settings in the SAP system. Specifically, it may be due to:
  
  Workflow Configuration: The workflow settings may be configured to hide agent names for security or privacy reasons.
  User Authorizations: The user may not have the necessary authorizations to view agent names in the workflow.
  System Settings: The system may be set up to restrict the visibility of certain information, including agent names, based on organizational policies.
  
  
  Solution:
  To resolve the WL211 error, you can take the following steps:
  
  
  Check Workflow Settings:
  
  Go to transaction code SWU3 (Automatic Workflow Customizing) and review the workflow