How To Fix WK324 - New message created...

SAP Error Message - Details

• Message type: E = Error

• Message class: WK - BPT: Messages integr. inbox

• Message number: 324

• Message text: New message created...

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WK324 - New message created... ?

  SAP Error Message:
  
  WK324 New message created...
  
  1. Cause
  The message WK324 is an informational message generated by the SAP Workflow system. It indicates that a new workflow message (notification) has been created and sent to the recipient(s). This message is not an error but a confirmation that a workflow step has triggered a message successfully.
  Typically, this message appears in the SAP system log or workflow log when a workflow event occurs, such as:
  
  A new workflow task is created and assigned.
  A notification is sent to a user or work item container.
  A message is generated as part of a workflow step or event.
  
  
  2. Solution
  Since WK324 is an informational message, it does not require corrective action. However, if you are seeing this message unexpectedly or want to manage workflow messages better, consider the following:
  
  Verify Workflow Configuration: Check the workflow definition to ensure that messages are being sent to the correct recipients.
  Check Recipient Availability: Ensure that the users or agents assigned to the workflow tasks are active and able to receive messages.
  Monitor Workflow Logs: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Analysis) to monitor workflow messages and tasks.
  Suppress or Handle Messages: If you want to suppress informational messages in certain logs or customize message handling, you can adjust the workflow or system message settings, but this is rarely necessary.
  
  
  3. Related Information
  
  
  Transaction Codes:
  
  SWI1 – Display Work Items
  SWI2_FREQ – Work Item Analysis
  SWIA – Work Item Administration
  SWDD – Workflow Builder (to check workflow definitions)
  
  
  
  SAP Notes and Documentation:
  
  SAP Help Portal on Workflow: SAP Workflow Documentation
  SAP Notes related to workflow messaging (search for WK324 in SAP ONE Support Launchpad)
  
  
  
  Message Class: WK (Workflow)
  
  
  Message Type: Informational
  
  
  
  Summary
  
  
  
  Aspect
  Description
  
  
  
  
  Message
  WK324 New message created...
  
  
  Type
  Informational (not an error)
  
  
  Cause
  Workflow system created and sent a new message
  
  
  Solution
  No action needed; verify workflow if unexpected
  
  
  Related TCodes
  SWI1, SWI2_FREQ, SWIA, SWDD
  
  
  
  
  If you are experiencing issues with workflow messages or tasks beyond this informational message, please provide more details for further assistance.