How To Fix WK000 - Integrated inbox -> Basic lists

SAP Error Message - Details

• Message type: E = Error

• Message class: WK - BPT: Messages integr. inbox

• Message number: 000

• Message text: Integrated inbox -> Basic lists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WK000 - Integrated inbox -> Basic lists ?

  SAP Error Message:
  
  WK000 – Integrated Inbox -> Basic lists
  
  Cause:
  The error message WK000 typically appears in the context of SAP Workflow, specifically when dealing with the Integrated Inbox (also known as the SAP Business Workplace or SBWP). It usually indicates a problem related to the display or processing of the basic lists in the Integrated Inbox.
  Common causes include:
  
  Missing or incorrect configuration of the workflow inbox or related user settings.
  Authorization issues preventing the user from accessing the inbox or workflow tasks.
  Corrupted or inconsistent workflow container data or inbox entries.
  Issues with the SAP GUI or frontend components that render the inbox lists.
  Transport or system inconsistencies after upgrades or patches affecting workflow components.
  
  
  Solution:
  To resolve the WK000 error, consider the following steps:
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations for workflow inbox transactions (e.g., SBWP, SWI1, SWI2_FREQ).
  Ensure roles include workflow-related authorizations such as S_WF_BSWF and S_WF_WI.
  
  
  
  Verify Workflow Configuration:
  
  Check the workflow inbox configuration in transaction SWI1 or SBWP.
  Ensure that the workflow tasks are correctly assigned and active.
  
  
  
  Reset or Rebuild Inbox Entries:
  
  Sometimes, inbox entries can get corrupted. Use transaction SWI2_FREQ to analyze and clean up workflow inbox entries.
  You can also try to reset the inbox by deleting and regenerating workflow tasks if appropriate.
  
  
  
  Check SAP GUI and Frontend Components:
  
  Ensure the SAP GUI is up to date and compatible with the backend system.
  Clear SAP GUI cache or try accessing the inbox from a different frontend.
  
  
  
  Review System Logs and Dumps:
  
  Use transaction ST22 to check for any short dumps related to the workflow or inbox.
  Check system logs (SM21) for related errors.
  
  
  
  Apply SAP Notes:
  
  Search the SAP Support Portal for notes related to WK000 or Integrated Inbox issues.
  Apply any relevant patches or corrections.
  
  
  
  Test with Another User:
  
  Check if the issue is user-specific or system-wide by logging in with a different user.
  
  
  
  
  Related Information:
  
  
  Transactions:
  
  SBWP – SAP Business Workplace (Integrated Inbox)
  SWI1 – Work Item Selection
  SWI2_FREQ – Frequent Tasks
  SU53 – Authorization Check (to analyze authorization failures)
  ST22 – ABAP Runtime Errors
  SM21 – System Log
  
  
  
  SAP Notes and KBAs:
  
  Search for keywords like "WK000", "Integrated Inbox", "Basic lists", and "workflow inbox error".
  Example SAP Note: Check for known issues with workflow inbox display or authorization problems.
  
  
  
  Additional Tips:
  
  Sometimes, clearing the SAP GUI cache or resetting the user parameters related to the inbox can help.
  Ensure that the workflow runtime environment is correctly configured and active (SWU3 for workflow customizing).
  
  
  
  
  If you provide the exact context or the full error text, I can help narrow down the cause and solution further.