How To Fix WJ299 - Internal error: & & & -> Inform SAP hotline

SAP Error Message - Details

• Message type: E = Error

• Message class: WJ - Additionals

• Message number: 299

• Message text: Internal error: & & & -> Inform SAP hotline

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WJ299 - Internal error: & & & -> Inform SAP hotline ?

  The SAP error message:
  WJ299 Internal error: & & & -> Inform SAP hotline
  is a generic internal error message indicating that the system has encountered an unexpected condition or inconsistency that it cannot handle properly. The placeholders (& & &) typically contain additional technical details or parameters that can help SAP support diagnose the issue.
  
  Cause
  
  Internal inconsistency or unexpected condition in the SAP kernel or application layer.
  Could be due to corrupted data, inconsistent database entries, or programming errors in standard or custom code.
  Sometimes caused by incompatible or outdated kernel patches, or issues in SAP kernel modules.
  May occur during specific transactions or processes that trigger a rare or unhandled exception.
  Could be related to authorization problems, buffer inconsistencies, or memory issues.
  
  
  Solution
  
  
  Check the detailed error information:
  
  Look at the short dump (transaction ST22) for more details about the error.
  Review the system log (transaction SM21) around the time the error occurred.
  Check the developer trace files (dev_w* files) on the application server for kernel-level errors.
  
  
  
  Analyze the parameters (& & &):
  
  These parameters often provide clues about the module, function, or data involved.
  Note them down and include them when contacting SAP support.
  
  
  
  Apply SAP Notes:
  
  Search the SAP Support Portal for notes related to message WJ299.
  SAP Notes may provide patches or workarounds for known issues causing this error.
  
  
  
  Kernel and system updates:
  
  Ensure the SAP kernel and system components are up to date.
  Apply the latest Support Packages and Kernel patches.
  
  
  
  Check custom code:
  
  If the error occurs in a custom program or enhancement, debug the code.
  Look for improper handling of data or exceptions.
  
  
  
  Contact SAP Support:
  
  If the issue persists and cannot be resolved internally, open a message with SAP Support.
  Provide them with:
  
  The full error message including parameters.
  Short dump details.
  System logs.
  Steps to reproduce the error.
  System and kernel version information.
  
  
  
  
  
  
  Related Information
  
  Transaction ST22: Analyze ABAP short dumps.
  Transaction SM21: System log analysis.
  SAP Notes and Knowledge Base Articles: Search for WJ299 or related keywords.
  SAP Kernel Patches: Check SAP Service Marketplace for latest kernel updates.
  SAP Hotlines and Support Channels: For critical internal errors, SAP recommends contacting their hotline or opening a support ticket.
  
  
  Summary
  
  WJ299 is an internal error indicating a serious unexpected condition.
  Requires detailed analysis of dumps, logs, and kernel traces.
  Often resolved by applying SAP Notes, kernel patches, or fixing custom code.
  If unresolved, escalate to SAP Support with all relevant information.
  
  
  If you provide the exact parameters (& & &) or the context in which the error occurs, I can help you further narrow down the cause or suggest more specific solutions.