How To Fix WI712 - No users are assigned to this organizational object

SAP Error Message - Details

• Message type: E = Error

• Message class: WI - BPT Workflow: Messages from Info System

• Message number: 712

• Message text: No users are assigned to this organizational object

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WI712 - No users are assigned to this organizational object ?

  Certainly! Here's a detailed explanation for the SAP error message WI712: No users are assigned to this organizational object:
  
  Error Message
  WI712: No users are assigned to this organizational object
  
  Cause
  This error occurs in SAP Workflow when the system tries to determine the responsible agent(s) for a workflow step based on an organizational object (such as a position, organizational unit, or job), but no users are assigned to that organizational object in the Organizational Management (OM) module.
  In other words, the workflow step is configured to send a task to a certain organizational object, but SAP cannot find any user linked to that object to assign the task.
  
  When does it occur?
  
  During workflow execution, when the agent determination method is set to an organizational object.
  The organizational object exists, but no user is linked to it.
  The user assignment in Organizational Management is missing or incomplete.
  The workflow container or agent assignment is incorrectly configured.
  
  
  Solution
  
  
  Check Organizational Object Assignments:
  
  Go to transaction PPOME or PO13 (for positions).
  Check the organizational object (e.g., position, organizational unit) that the workflow step refers to.
  Verify if any users are assigned to this object.
  
  
  
  Assign Users to Organizational Object:
  
  Use transaction PPOMA_BBP or PPOME to assign users to the position or organizational object.
  Assign the user(s) to the position or organizational unit by creating the relationship "User Assignment" (US).
  Save the changes.
  
  
  
  Check Workflow Agent Determination:
  
  In the workflow builder (transaction SWDD), check the agent assignment for the step.
  Ensure the agent determination method is correctly set to the organizational object.
  If necessary, adjust the agent assignment to a user or role that has users assigned.
  
  
  
  Check User Master Records:
  
  Ensure the users assigned to the organizational object have valid SAP user master records (transaction SU01).
  Users should be active and not locked.
  
  
  
  Re-run the Workflow:
  
  After assigning users, restart or re-trigger the workflow to verify that the error no longer occurs.
  
  
  
  
  Additional Information
  
  Organizational Management (OM): The SAP module that manages organizational structures, positions, jobs, and user assignments.
  User Assignment Relationship (US): The link between a position and a user in OM.
  Agent Determination: The process by which SAP Workflow identifies the responsible user(s) for a workflow step.
  Transaction Codes:
  
  PPOME – Change Organizational Plan
  PPOMA_BBP – Change Organizational Plan (alternative)
  PO13 – Maintain Position
  SU01 – User Maintenance
  SWDD – Workflow Builder
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  No users assigned to the organizational object used for agent determination in workflow.
  
  
  Solution
  Assign users to the organizational object in OM (PPOME/PPOMA_BBP), verify user status.
  
  
  Check
  Organizational object, user assignments, workflow agent determination, user master data.
  
  
  Result
  Workflow can find users to assign tasks, error WI712 resolved.
  
  
  
  
  If you need help with specific steps or transactions, feel free to ask!