How To Fix WI711 - No tasks are assigned to this organizational unit

SAP Error Message - Details

• Message type: E = Error

• Message class: WI - BPT Workflow: Messages from Info System

• Message number: 711

• Message text: No tasks are assigned to this organizational unit

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WI711 - No tasks are assigned to this organizational unit ?

  Certainly! Here's a detailed explanation for the SAP error message WI711: No tasks are assigned to this organizational unit:
  
  Error Message
  WI711: No tasks are assigned to this organizational unit
  
  Cause
  This error occurs in SAP Workflow when the system tries to determine the workflow tasks assigned to a particular organizational unit (Org Unit), but no tasks have been assigned to that Org Unit in the workflow configuration.
  In other words, the workflow step expects to find one or more tasks assigned to the specified organizational unit, but the assignment is missing or incomplete.
  
  When does it occur?
  
  During workflow execution, when the system tries to find the responsible agent(s) for a workflow step.
  When the workflow container or task assignment is based on an organizational unit, but no tasks or agents are linked to that Org Unit.
  Common in workflows where the agent assignment method is "Organizational Unit" or "Position" and the Org Unit has no tasks or agents assigned.
  
  
  Solution
  
  
  Check Workflow Task Assignment:
  
  Go to transaction PFTC (Maintain Tasks).
  Find the task used in the workflow step.
  Verify if the task is assigned to the organizational unit in question.
  
  
  
  Check Organizational Unit and Position Assignments:
  
  Use transaction PPOME or PO13 to check the organizational unit and positions.
  Ensure that the organizational unit has valid positions and that these positions have users assigned.
  
  
  
  Check Agent Assignment in Workflow:
  
  In transaction SWDD (Workflow Builder), check the agent assignment for the workflow step.
  If the agent assignment is based on Org Unit, ensure that the Org Unit is correctly specified and that it has assigned agents.
  
  
  
  Assign Agents to Organizational Unit:
  
  Assign users or positions to the organizational unit.
  You can assign agents directly to the task or via organizational management.
  
  
  
  Use Agent Determination Methods:
  
  If the Org Unit is empty, consider changing the agent assignment method to a different one (e.g., user, role, or position) if appropriate.
  
  
  
  Check Organizational Management Integration:
  
  Ensure that the organizational management (OM) data is consistent and up to date.
  Run transaction PPOME to maintain Org Units and positions.
  Run transaction PO10 to check the organizational structure.
  
  
  
  Reassign or Create Tasks:
  
  If no tasks exist for the Org Unit, create or assign the necessary tasks.
  
  
  
  
  Additional Information
  
  This error is common in workflows that rely heavily on organizational management for agent determination.
  The organizational unit must have at least one position or user assigned to it for the workflow to find an agent.
  Sometimes, the error can occur if the Org Unit is inactive or the user assignments are outdated.
  You can use transaction SWI1 to analyze workflow logs and see where the error occurs.
  Check the workflow container and ensure that the Org Unit ID passed is correct.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WI711: No tasks are assigned to this organizational unit
  
  
  Cause
  No tasks or agents assigned to the specified organizational unit in the workflow step.
  
  
  Solution
  Assign tasks or agents to the Org Unit; verify Org Unit and position assignments; update workflow agent determination.
  
  
  Transactions to use
  PFTC, SWDD, PPOME, PO13, PO10, SWI1
  
  
  
  
  If you need help with specific steps or screenshots, feel free to ask!