How To Fix WI605 - Workflow outbox of user & is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: WI - BPT Workflow: Messages from Info System

• Message number: 605

• Message text: Workflow outbox of user & is empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WI605 - Workflow outbox of user & is empty ?

  Certainly! Here's a detailed explanation for the SAP error message WI605: Workflow outbox of user & is empty:
  
  Error Message
  WI605: Workflow outbox of user & is empty
  
  & is a placeholder for the user ID.
  
  
  Cause
  This message occurs when you try to display or process the workflow outbox for a particular user, but there are no workflow items currently in that user's outbox.
  
  The workflow outbox contains workflow tasks that the user has sent or forwarded to others.
  If the outbox is empty, it means the user has not sent or forwarded any workflow tasks recently, or all tasks have been processed or deleted.
  
  
  When does this happen?
  
  When you use transaction SBWP (SAP Business Workplace) or workflow monitoring tools to check the outbox of a user.
  When a program or report tries to access the workflow outbox but finds no entries.
  When a user or administrator expects to see workflow items in the outbox but none exist.
  
  
  Solution / How to handle it
  
  Verify the user ID: Make sure you are checking the correct user’s outbox.
  Check if the user has sent any workflow tasks: If the user has not forwarded or sent any workflow tasks, the outbox will naturally be empty.
  Check workflow logs: Use transaction SWI1 (Workflow Logs) or SWIA (Workflow Administration) to see if the user has any workflow tasks in other statuses (e.g., inbox, completed).
  Inform the user: If the user expects to see items in the outbox, confirm whether they have forwarded any tasks.
  No action needed if empty is expected: This message is informational and not an error that requires correction if the outbox is indeed empty.
  
  
  Related Information
  
  Transaction Codes:
  
  SBWP – SAP Business Workplace (Inbox/Outbox)
  SWI1 – Workflow Log
  SWIA – Workflow Administration
  SWI2_FREQ – Workflow Tasks (User-specific)
  
  
  SAP Notes: No specific SAP Note is usually required for this message as it is informational.
  Workflow Concepts: The outbox is used to track workflow tasks that a user has sent or forwarded. It is different from the inbox, which contains tasks assigned to the user.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Message
  WI605: Workflow outbox of user & is empty
  
  
  Cause
  No workflow tasks have been sent/forwarded by the user; outbox is empty
  
  
  Solution
  Verify user, check if tasks were forwarded, use workflow logs to confirm; no error if outbox is empty
  
  
  Related Tcodes
  SBWP, SWI1, SWIA, SWI2_FREQ
  
  
  
  
  If you need help with a specific scenario or further troubleshooting, please provide more context!