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How To Fix WI601 - No work items available within specified selections


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WI - BPT Workflow: Messages from Info System

  • Message number: 601

  • Message text: No work items available within specified selections

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WI601 - No work items available within specified selections ?

    Certainly! Here's a detailed explanation for the SAP error message WI601 - No work items available within specified selections:


    Error Message:

    WI601 - No work items available within specified selections


    Cause:

    This message appears when you try to display or process work items in SAP (typically in the SAP Workflow inbox or via transaction codes like SBWP, SWI1, or SWIA), but there are no work items that match the selection criteria you have specified.

    Common reasons include:

    • No work items assigned: There are genuinely no work items assigned to the user or the organizational unit within the selected period or other filter criteria.
    • Incorrect selection criteria: The filters (such as date range, user, task, status, or workflow ID) are too restrictive or incorrect, resulting in no matching work items.
    • Work items already processed or deleted: The work items may have been completed, deleted, or withdrawn.
    • Authorization issues: The user might not have the necessary authorizations to view the work items.
    • System or workflow issues: Occasionally, workflow runtime errors or inconsistencies can cause work items not to appear.

    Solution:

    1. Check and broaden selection criteria:

      • Remove or widen date ranges.
      • Check if you are filtering by the correct user or organizational unit.
      • Avoid overly restrictive filters like specific workflow IDs or task names unless necessary.
      • Try searching with minimal or no filters to see if any work items appear.
    2. Verify user assignment:

      • Confirm that the user is actually assigned any work items.
      • Use transaction SWI1 (Work Item Selection) with broader criteria.
      • Check if the user is part of any organizational units or roles that have work items.
    3. Check workflow status:

      • Use transaction SWI2_FREQ or SWI2_DIAG to analyze workflow runtime errors.
      • Check if workflows are stuck or if work items are in error status.
    4. Check authorizations:

      • Ensure the user has the necessary authorizations to view and process work items.
      • Authorization objects related to workflow inbox include S_WF_WI and S_WF_BPT.
    5. Check if work items are completed or deleted:

      • Completed work items will not appear in the inbox.
      • Deleted or withdrawn work items are also not visible.
    6. Technical checks:

      • If you suspect system issues, check workflow logs and system logs (SM21).
      • Check for any recent transport or system changes affecting workflows.

    Related Information:

    • Transactions:

      • SBWP – SAP Business Workplace (Inbox)
      • SWI1 – Work Item Selection
      • SWIA – Work Item Administration
      • SWI2_FREQ – Workflow Runtime Errors
      • SWI2_DIAG – Workflow Diagnosis
    • Authorization Objects:

      • S_WF_WI – Workflow: Work Item
      • S_WF_BPT – Workflow: Business Process Type
    • SAP Notes:

      • Check SAP Notes related to workflow inbox issues if the problem persists.
      • Example: SAP Note 108993 - "No work items available within specified selections" message in workflow inbox.
    • User Roles and Organizational Assignment:

      • Work items are assigned based on user roles, organizational units, or specific user IDs.
      • Ensure the user is correctly assigned in the workflow configuration.

    Summary:

    Aspect Details
    Cause No work items match the selection criteria or user has no assigned work items.
    Solution Broaden selection criteria, verify user assignment, check authorizations, and workflow status.
    Related Info Use transactions SBWP, SWI1, SWIA; check authorizations S_WF_WI, S_WF_BPT; review workflow logs.

    If you need help with a specific scenario or further troubleshooting steps, feel free to ask!

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