How To Fix WGDS_PROCESS697 - Internal Error in method &1 (value '&3' of &2 unexpected)

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_PROCESS - Global data synchronisation

• Message number: 697

• Message text: Internal Error in method &1 (value '&3' of &2 unexpected)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_PROCESS697 - Internal Error in method &1 (value '&3' of &2 unexpected) ?

  The SAP error message:
  WGDS_PROCESS697 Internal Error in method &1 (value '&3' of &2 unexpected)
  is an internal error related to the SAP Global Trade Services (GTS) system, specifically within the processing of customs or trade documents.
  
  Cause
  
  The error indicates that an unexpected or invalid value (&3) was encountered in a method (&1) of a particular object or data structure (&2).
  This usually happens due to:
  
  Data inconsistencies or corruption in the customs or trade document processing.
  Incorrect or unexpected input data that the method cannot handle.
  A bug or missing handling logic in the SAP GTS code for certain data scenarios.
  Custom enhancements or modifications that do not properly handle certain values.
  
  
  It can also occur if the system is trying to process a document or data record that is incomplete or has invalid status or content.
  
  
  Solution
  
  
  Check the exact message details:
  
  Look at the full error message in the system log or dump (ST22) to identify the method name (&1), the unexpected value (&3), and the object or data type (&2).
  This will help pinpoint where the error occurs.
  
  
  
  Analyze the data:
  
  Identify the document or data record being processed when the error occurs.
  Check for data inconsistencies or invalid values in the relevant fields.
  Correct or complete the data if possible.
  
  
  
  Debugging:
  
  If you have development access, debug the method mentioned in the error to understand why the value is unexpected.
  Check if the method has been enhanced or modified.
  
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to WGDS_PROCESS697 or the specific method name.
  SAP Notes may provide patches or corrections if this is a known issue.
  If no notes are found, consider raising a support ticket with SAP, providing the dump and error details.
  
  
  
  Check for OSS Notes or Patches:
  
  Sometimes, this error is caused by missing patches or updates in the SAP GTS system.
  Apply the latest Support Packages or patches for your SAP GTS version.
  
  
  
  Data Consistency Checks:
  
  Run consistency checks or data validation reports in SAP GTS to identify and fix data issues.
  
  
  
  
  Related Information
  
  Module: SAP Global Trade Services (GTS)
  Transaction Codes: 
  
  ST22 (Dump Analysis)
  SM21 (System Log)
  GTS-specific transactions for customs document processing
  
  
  Common SAP Notes: (example notes, check SAP Support Portal)
  
  SAP Note 0000000 (replace with actual note numbers found)
  
  
  Debugging Tips:
  
  Use breakpoints in the method mentioned in the error.
  Check the call stack to understand the context.
  
  
  Documentation:
  
  SAP GTS documentation on customs document processing.
  SAP Help Portal for GTS error handling.
  
  
  
  
  If you provide the exact method name and values from the error message, I can help you further narrow down the cause and solution.