How To Fix WGDS_PROCESS688 - New orders available. Waking up from idle to processing

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_PROCESS - Global data synchronisation

• Message number: 688

• Message text: New orders available. Waking up from idle to processing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_PROCESS688 - New orders available. Waking up from idle to processing ?

  The SAP error message WGDS_PROCESS688: New orders available. Waking up from idle to processing is related to the SAP Global Trade Services (GTS) system, specifically within the context of the Warehouse Management (WM) or Global Trade Management (GTM) processes where order processing and background jobs are involved.
  
  Cause
  
  The message WGDS_PROCESS688 is an informational or warning message rather than a critical error.
  It indicates that the system or a background process (such as a batch job or a queue) was in an idle state and has now detected new orders available for processing.
  The system is "waking up" from idle mode to start processing these new orders.
  This typically happens in scenarios where order processing is event-driven or batch-driven, and the system optimizes resource usage by idling when no orders are present.
  The message can appear in logs or job monitors when the system transitions from idle to active processing mode.
  
  
  Solution
  
  Since this message is informational, no corrective action is usually required.
  It indicates normal system behavior where the process is resuming work upon detecting new orders.
  However, if this message appears frequently or is accompanied by performance issues, consider:
  
  Checking the scheduling and frequency of batch jobs or background processes handling order processing.
  Ensuring that the system resources are adequate to handle the workload.
  Reviewing the configuration of the order processing queues or event triggers to optimize processing.
  
  
  If the message appears in error logs and is causing confusion, you can adjust the logging level or message handling to reduce noise.
  
  
  Related Information
  
  Message Class: WGDS_PROCESS
  Module: SAP Global Trade Services (GTS) or Warehouse Management (WM)
  Transaction Codes: May appear in job logs (SM37), queue monitoring (SMQ1/SMQ2), or GTS order processing transactions.
  SAP Notes: There are no specific SAP Notes indicating this message as an error; it is part of normal system operation.
  System Behavior: The system uses idle states to optimize performance and resource usage, waking up only when new data (orders) arrive.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Message
  WGDS_PROCESS688: New orders available. Waking up from idle to processing
  
  
  Cause
  System detects new orders after being idle; transitioning to active processing
  
  
  Solution
  No action needed; normal behavior. Monitor if performance issues arise
  
  
  Related
  SAP GTS, WM, batch job scheduling, queue processing
  
  
  
  
  If you are experiencing issues beyond this message (e.g., orders not processing correctly), further investigation into the order processing jobs, system logs, and configuration would be necessary. But the message itself is a normal informational indicator.