How To Fix WGDS_PROCESS687 - No orders available. Processing will idle a while

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_PROCESS - Global data synchronisation

• Message number: 687

• Message text: No orders available. Processing will idle a while

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_PROCESS687 - No orders available. Processing will idle a while ?

  The SAP error message:
  WGDS_PROCESS687 No orders available. Processing will idle a while
  typically occurs in the context of SAP Warehouse Management (WM) or Extended Warehouse Management (EWM) during the processing of warehouse tasks or order picking processes.
  
  Cause
  
  No warehouse orders or warehouse tasks are currently available for processing by the system or the background job.
  The system is trying to process warehouse orders (e.g., picking, putaway, internal movements), but none are found in the queue or the relevant selection criteria.
  This can happen if:
  
  All warehouse orders have already been processed.
  There is a delay or gap in the creation of new warehouse orders.
  The selection parameters or filters for the process are too restrictive.
  The system is polling for new orders but none have been created yet.
  
  
  
  
  Explanation
  
  The message is informational and indicates that the process will wait (idle) for some time before checking again.
  It is a normal message in scenarios where warehouse order processing is event-driven or batch-driven and there are no immediate orders to process.
  The system avoids continuous polling by idling to reduce system load.
  
  
  Solution / Recommendations
  
  
  Check Warehouse Order Creation:
  
  Verify that warehouse orders are being created correctly.
  Check the relevant transaction codes (e.g., /SCWM/ORDR in EWM or LT22 in WM) to see if there are open warehouse orders.
  
  
  
  Review Process Scheduling:
  
  If this message appears frequently in background jobs, check the scheduling and frequency of warehouse order creation and processing jobs.
  Ensure that the process that creates warehouse orders (e.g., picking creation, putaway creation) is running properly.
  
  
  
  Check Selection Criteria:
  
  Review the selection parameters or filters used by the process that triggers this message.
  Loosen filters if necessary to allow more orders to be picked up.
  
  
  
  Monitor System Logs:
  
  Look for any errors or warnings related to warehouse order creation or processing.
  Check for system performance issues or database locks that might delay order creation.
  
  
  
  Wait and Monitor:
  
  If this message appears occasionally, it may be normal behavior indicating that the system is waiting for new orders.
  No action may be needed if warehouse operations are running smoothly.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  /SCWM/ORDR – Display Warehouse Orders (EWM)
  LT22 – Display Transfer Orders (WM)
  /SCWM/PRDO – Process Warehouse Orders (EWM)
  
  
  
  SAP Notes:
  
  Check SAP Notes related to warehouse order processing and background job scheduling for your SAP WM or EWM version.
  
  
  
  Background Jobs:
  
  Jobs like /SCWM/PRDO (Process Warehouse Orders) or custom programs may generate this message when no orders are available.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  No warehouse orders available for processing at the time the process runs.
  
  
  Effect
  Process idles/waits before checking again.
  
  
  Solution
  Verify warehouse order creation, check selection criteria, monitor background jobs.
  
  
  Normal?
  Yes, if occasional; indicates system waiting for new orders.
  
  
  Transactions
  /SCWM/ORDR, LT22, /SCWM/PRDO
  
  
  
  
  If you continue to see this message and warehouse orders are expected to be available, deeper investigation into warehouse order creation and system logs is recommended.