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How To Fix WGDS_PROCESS677 - Application log cannot be displayed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WGDS_PROCESS - Global data synchronisation

  • Message number: 677

  • Message text: Application log cannot be displayed

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WGDS_PROCESS677 - Application log cannot be displayed ?

    The SAP error message WGDS_PROCESS677: Application log cannot be displayed typically occurs when there is an issue with displaying the application log related to the Workflow or Document Management System (DMS) processes.


    Cause

    • Missing or inconsistent application log entries: The system tries to display an application log for a workflow or document process, but the log either does not exist, is incomplete, or corrupted.
    • Authorization issues: The user may not have sufficient authorization to view the application log.
    • Technical issues with the log object or log retrieval: The log object might not be properly defined or the log retrieval function module is failing.
    • Database inconsistencies or missing entries: The underlying database tables that store the application log entries might be inconsistent or missing required data.
    • Transport or system inconsistencies: Sometimes after transports or system upgrades, the log objects or related customizing might be missing or inconsistent.

    Solution

    1. Check the application log existence:

      • Use transaction SLG1 (Application Log) to check if the log entries exist for the object and subobject related to the workflow or DMS process.
      • If no logs are found, the error is expected because there is nothing to display.
    2. Verify authorizations:

      • Ensure the user has the necessary authorizations to display application logs.
      • Check authorization objects like S_LOG and S_WF_LOG for workflow logs.
    3. Check workflow or DMS customizing:

      • Verify that the log object and subobject are correctly defined in transaction SLG0.
      • If missing, define or correct the log object.
    4. Check for system inconsistencies:

      • Run consistency checks on the workflow or DMS objects.
      • Check for any recent transports or system changes that might have affected the log objects.
    5. Debug or check short dumps:

      • If the error occurs during log display, check for any short dumps (transaction ST22) related to the log display.
      • Debug the function module that retrieves the log entries if necessary.
    6. SAP Notes and Support:

      • Search for SAP Notes related to WGDS_PROCESS677 or application log display issues.
      • Apply any relevant patches or corrections.

    Related Information

    • Transaction SLG1: To display application logs manually.
    • Transaction SLG0: To maintain application log objects and subobjects.
    • Authorization objects: S_LOG (Application Log), S_WF_LOG (Workflow Log).
    • Workflow and DMS logs: These processes heavily rely on application logs for status and error tracking.
    • SAP Notes: Check SAP Support Portal for notes related to WGDS_PROCESS677 or application log display issues.
    • Common logs tables: BALHDR (log header), BALDAT (log data).

    Summary

    Aspect Details
    Cause Missing or corrupted application log entries, authorization issues, or log object errors
    Solution Check logs in SLG1, verify authorizations, maintain log objects in SLG0, check system consistency, debug if needed
    Related Info Transactions SLG1, SLG0; authorization objects S_LOG, S_WF_LOG; SAP Notes; tables BALHDR, BALDAT

    If you provide more context (e.g., when exactly the error occurs, system version, or related process), I can help with more specific troubleshooting steps.

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