How To Fix WGDS_PROCESS652 - Selecting worklist

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_PROCESS - Global data synchronisation

• Message number: 652

• Message text: Selecting worklist

Self-Explanatory Message

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• What is the cause and solution for SAP error message WGDS_PROCESS652 - Selecting worklist ?

  SAP Error Message:
  
  WGDS_PROCESS652 Selecting worklist
  
  1. Cause of the Error
  The error message WGDS_PROCESS652 typically occurs in the SAP Workflow system when there is an issue with selecting or processing the worklist (inbox) for a user. The common causes include:
  
  No work items found: The user’s worklist is empty or no work items match the selection criteria.
  Authorization issues: The user does not have the necessary authorizations to access or display the worklist.
  Incorrect or incomplete selection parameters: The selection criteria for the worklist are invalid or incomplete.
  Technical issues: Problems with the workflow runtime environment or inconsistencies in the workflow container or tasks.
  User or agent assignment problems: The user is not assigned as an agent for any workflow tasks.
  
  
  2. Solution / How to Resolve
  To resolve the WGDS_PROCESS652 error, consider the following steps:
  a) Check Worklist Content
  
  Verify if there are any workflow tasks assigned to the user.
  Use transaction SBWP (SAP Business Workplace) or SWI1 (Work Item Selection) to check if the user has any work items.
  If no work items exist, the error is expected because there is nothing to display.
  
  b) Verify Authorizations
  
  Ensure the user has the necessary authorizations to access the workflow inbox.
  Check roles and authorizations related to workflow, such as:
  
  S_WF_WI* (Workflow Work Item authorizations)
  S_WF_BPM (Business Process Management)
  
  
  Use transaction SU53 after the error occurs to check for missing authorizations.
  
  c) Review Selection Parameters
  
  If the worklist is being accessed programmatically or via a custom report, check the selection parameters.
  Make sure the parameters are correct and correspond to existing work items.
  
  d) Check Workflow Agent Assignments
  
  Confirm that the user is assigned as an agent for the relevant workflow tasks.
  Use transaction SWI5 or SWI6 to check agent assignments.
  If necessary, reassign or add the user as an agent.
  
  e) Technical Checks
  
  Check for inconsistencies in workflow tasks or container elements.
  Use transaction SWI2_FREQ to analyze workflow runtime errors.
  Check system logs (SM21) and short dumps (ST22) for related errors.
  
  f) SAP Notes and Support
  
  Search for SAP Notes related to WGDS_PROCESS652 for any known bugs or patches.
  Example SAP Note: Check SAP Support Portal for notes related to WGDS_PROCESS652.
  
  
  3. Related Information
  
  
  Transactions:
  
  SBWP – SAP Business Workplace (Inbox)
  SWI1 – Work Item Selection
  SWI5 – Agents for Task
  SWI6 – Agents for Workflow
  SWI2_FREQ – Workflow Runtime Errors
  SU53 – Authorization Check
  
  
  
  Common SAP Tables:
  
  SWWWIHEAD – Work Item Header
  SWWUSERWI – Work Items per User
  
  
  
  Workflow Concepts:
  
  Work items are assigned to agents (users or roles).
  The worklist is the collection of work items available to a user.
  Authorization and correct agent assignment are critical for worklist access.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  No work items found, authorization issues, incorrect selection parameters, or agent assignment problems.
  
  
  Solution
  Verify work items, check authorizations, review selection parameters, confirm agent assignments, and check for technical issues.
  
  
  Related Info
  Use transactions SBWP, SWI1, SWI5, SWI6, SWI2_FREQ, SU53; check SAP Notes and system logs.
  
  
  
  
  If you provide more context (e.g., when exactly the error occurs, custom code usage, or screenshots), I can help with a more targeted solution.