How To Fix WGDS_CONFIRMATION057 - Failed to send confirmation state synchronized

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CONFIRMATION - Confirmation messages

• Message number: 057

• Message text: Failed to send confirmation state synchronized

Self-Explanatory Message

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• What is the cause and solution for SAP error message WGDS_CONFIRMATION057 - Failed to send confirmation state synchronized ?

  SAP Error Message:
  
  WGDS_CONFIRMATION057 – Failed to send confirmation state synchronized
  
  Cause
  This error typically occurs in the SAP Global Trade Services (GTS) system during the confirmation process of goods movements or customs declarations. The message indicates that the system attempted to send or synchronize the confirmation status (e.g., goods receipt, customs declaration confirmation) to an external system or interface, but the transmission failed.
  Common causes include:
  
  Communication issues between SAP GTS and the connected system (e.g., ERP system, customs authority interface).
  Incorrect or missing configuration in the communication settings (e.g., RFC destinations, ALE/IDoc settings).
  Authorization or network problems preventing the message from being sent.
  Data inconsistencies or missing mandatory data in the confirmation message.
  Middleware or interface errors, such as problems in PI/PO or other integration platforms.
  System downtime or unavailability of the receiving system.
  
  
  Solution
  To resolve the error, follow these steps:
  
  
  Check Communication Settings:
  
  Verify the RFC destination used for sending the confirmation.
  Test the connection (e.g., via transaction SM59).
  Ensure the partner profiles and ports are correctly configured (transaction WE20, WE21).
  
  
  
  Review IDoc or Message Logs:
  
  Use transactions WE02 or WE05 to check the status of the IDoc/message.
  Identify if the IDoc is in error status and analyze the error details.
  
  
  
  Check Network and Authorization:
  
  Confirm that the user sending the confirmation has the necessary authorizations.
  Verify network connectivity between systems.
  
  
  
  Validate Data Completeness:
  
  Ensure all mandatory fields for the confirmation are filled.
  Check for any data inconsistencies in the confirmation document.
  
  
  
  Monitor Middleware/Interface:
  
  If using middleware (e.g., SAP PI/PO), check the message queues and error logs.
  Reprocess or resend failed messages.
  
  
  
  Retry Sending Confirmation:
  
  After fixing the root cause, resend the confirmation.
  Use transaction WGDS_CONFIRM or relevant confirmation processing transactions.
  
  
  
  Check SAP Notes and Support:
  
  Search for SAP Notes related to WGDS_CONFIRMATION057 for any known bugs or patches.
  If unresolved, raise a support ticket with SAP including detailed logs.
  
  
  
  
  Related Information
  
  
  Transactions:
  
  WGDS_CONFIRM – Confirmation processing in SAP GTS.
  SM59 – RFC destination test.
  WE02 / WE05 – IDoc monitoring.
  WE20 – Partner profiles.
  WE21 – Port definitions.
  
  
  
  Modules:
  
  SAP Global Trade Services (GTS)
  SAP ERP (for integration)
  
  
  
  Common Interfaces:
  
  IDocs (Intermediate Documents)
  RFC (Remote Function Call)
  Middleware (SAP PI/PO, third-party integration tools)
  
  
  
  SAP Notes:
  
  Check SAP Support Portal for notes related to WGDS_CONFIRMATION057 or confirmation synchronization issues.
  
  
  
  
  If you provide more context (e.g., system landscape, interface type), I can help tailor the troubleshooting steps further.