How To Fix WGDS_CONFIRMATION028 - Item notification message &1&2&3&4 failed to be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CONFIRMATION - Confirmation messages

• Message number: 028

• Message text: Item notification message &1&2&3&4 failed to be processed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_CONFIRMATION028 - Item notification message &1&2&3&4 failed to be processed ?

  The SAP error message:
  WGDS_CONFIRMATION028: Item notification message &1&2&3&4 failed to be processed
  
  Cause:
  This error occurs during the processing of a Goods Receipt (GR) or Goods Issue (GI) notification in the Warehouse Management (WM) or Extended Warehouse Management (EWM) system. The system tries to process an item notification message (usually related to transfer orders, deliveries, or warehouse tasks), but the message fails due to one or more of the following reasons:
  
  Incorrect or incomplete data in the notification message (e.g., missing or inconsistent material, quantity, or storage location).
  Status conflicts: The item or document is in a status that does not allow processing (e.g., already confirmed, blocked, or deleted).
  Configuration issues: Incorrect or missing configuration in WM/EWM related to message processing or confirmation.
  Communication problems: Issues in the interface between ERP and WM/EWM systems, causing message transmission or processing failures.
  Authorization issues: The user or process does not have the required permissions to process the notification.
  
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check the detailed error log:
  
  Use transaction codes like /SCWM/PRDO (in EWM) or LT22 (in WM) to check the status of transfer orders and related messages.
  Look for detailed error messages or logs that provide more context on why the item notification failed.
  
  
  
  Verify the data in the notification message:
  
  Ensure that all required fields (material number, quantity, storage location, batch, etc.) are correctly populated.
  Check for inconsistencies or missing data.
  
  
  
  Check the status of the related documents:
  
  Confirm that the transfer order or delivery is not already confirmed or canceled.
  Verify that the warehouse task or transfer order is in a processable status.
  
  
  
  Review configuration settings:
  
  Check the message type and confirmation settings in WM/EWM customizing.
  Verify that the interface between ERP and WM/EWM is correctly set up and active.
  
  
  
  Check authorizations:
  
  Ensure the user or background job processing the message has the necessary authorizations.
  
  
  
  Reprocess or manually confirm the notification:
  
  If the message failed due to temporary issues, try reprocessing it.
  In some cases, manual confirmation of the transfer order or warehouse task may be necessary.
  
  
  
  Check for OSS Notes:
  
  Search SAP Support Portal for OSS Notes related to WGDS_CONFIRMATION028 or similar message numbers.
  Apply any relevant patches or corrections.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  LT22 – Display Transfer Order
  /SCWM/PRDO – Display Production Order in EWM
  /SCWM/TO_CONF – Confirm Transfer Order in EWM
  SMQ1/SMQ2 – Monitor outbound/inbound queues (for interface issues)
  SLG1 – Application log to check detailed error messages
  
  
  
  SAP Modules Involved:
  
  Warehouse Management (WM)
  Extended Warehouse Management (EWM)
  Materials Management (MM)
  Logistics Execution (LE)
  
  
  
  Common OSS Notes:
  
  Check SAP Notes related to message processing errors in WM/EWM.
  Example: SAP Note 1234567 (hypothetical) for message processing failures.
  
  
  
  
  If you provide the exact values of &1&2&3&4 (which are placeholders for message details), I can help analyze the specific cause further.