How To Fix WGDS_CONFIRMATION004 - Trade item confirmation state was reset

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CONFIRMATION - Confirmation messages

• Message number: 004

• Message text: Trade item confirmation state was reset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_CONFIRMATION004 - Trade item confirmation state was reset ?

  Certainly! Here's a detailed explanation regarding the SAP error message:
  
  SAP Error Message:
  WGDS_CONFIRMATION004: Trade item confirmation state was reset
  
  Cause:
  This message typically occurs in the context of SAP Global Trade Services (GTS) or SAP Event Management (EM) when dealing with trade item confirmations or event confirmations.
  
  The error indicates that the confirmation state of a trade item was reset during processing.
  This can happen if a previously confirmed trade item or event confirmation is being reprocessed or updated, causing the system to reset the confirmation state.
  It may also occur if there is a conflict or inconsistency in the confirmation data, such as duplicate confirmations or a mismatch between the expected and actual confirmation states.
  Another cause could be related to custom logic or user exits that reset the confirmation state unintentionally.
  Sometimes, this message is informational rather than an error, indicating that the system has reset the confirmation state to allow reprocessing.
  
  
  Solution:
  
  
  Check the Confirmation Process Flow:
  
  Verify if the trade item confirmation is being processed multiple times.
  Ensure that the confirmation is not duplicated or conflicting with previous confirmations.
  
  
  
  Review the Status and Logs:
  
  Check the status of the trade item in SAP GTS or Event Management.
  Look at the detailed logs or trace to understand why the confirmation state was reset.
  
  
  
  Adjust Custom Code or User Exits:
  
  If custom enhancements or user exits are involved in confirmation processing, review them to ensure they do not reset the confirmation state incorrectly.
  
  
  
  Reprocess the Confirmation:
  
  If the reset was intentional or necessary, reprocess the confirmation to update the trade item status correctly.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes related to WGDS_CONFIRMATION004 for any patches or known issues.
  
  
  
  System Consistency Check:
  
  Run consistency checks or use transaction codes related to trade item/event confirmation to ensure data integrity.
  
  
  
  
  Related Information:
  
  Module: SAP Global Trade Services (GTS), SAP Event Management (EM)
  Transactions: Depending on the system, transactions like /SCMTMS/CONF (for confirmations in Transportation Management) or GTS-specific transactions may be involved.
  SAP Notes: Check SAP Support Portal for notes related to WGDS_CONFIRMATION004.
  Documentation: SAP Help Portal sections on Trade Item Management and Event Confirmation.
  Common Scenarios: This message often appears during integration scenarios where confirmations are sent from external systems or subsystems and processed in SAP.
  
  
  If you provide more context (e.g., module, transaction, scenario), I can help tailor the solution further.