How To Fix WGDS_CC_2012102 - Messages for top level GTIN &1 haven't been sent

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CC_2012 - Messages for customer connect enhancement of GDS in 2012

• Message number: 102

• Message text: Messages for top level GTIN &1 haven't been sent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_CC_2012102 - Messages for top level GTIN &1 haven't been sent ?

  The SAP error message:
  WGDS_CC_2012102: Messages for top level GTIN &1 haven't been sent
  
  Cause:
  This error occurs in the SAP Global Batch Traceability (GBT) or SAP Global Data Synchronization (GDS) context, typically when messages related to a top-level GTIN (Global Trade Item Number) have not been successfully sent to the target system or data pool. The system detects that the synchronization or communication of master data or batch traceability messages for the specified GTIN has failed or is pending.
  Common causes include:
  
  Communication errors between SAP and the external data pool or partner system.
  Missing or incomplete configuration for message sending.
  Network or authorization issues preventing message dispatch.
  The GTIN master data or related batch data is incomplete or locked.
  The message queue or outbound processing is stuck or not triggered.
  
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Message Queue and Status:
  
  Use transaction codes like /SAPAPO/SDP94 (for GDS message monitoring) or relevant message monitoring tools to check the status of outbound messages.
  Identify if messages are stuck, in error status, or pending.
  
  
  
  Verify Configuration:
  
  Ensure that the integration settings for GDS or GBT are correctly maintained.
  Check partner profiles, communication channels, and message types are properly configured.
  
  
  
  Resend Messages:
  
  Attempt to resend the messages manually via the message monitoring transaction or by triggering the outbound process again.
  Use report or function modules designed to resend failed messages.
  
  
  
  Check Master Data Completeness:
  
  Verify that the GTIN master data and related batch or product data are complete and released.
  Ensure no locks or inconsistencies exist on the data.
  
  
  
  Review Authorization and Network:
  
  Confirm that the user or system has the necessary authorizations to send messages.
  Check network connectivity and system logs for communication errors.
  
  
  
  Apply SAP Notes:
  
  Search for SAP Notes related to message sending issues for GDS or GBT.
  Apply any relevant patches or corrections.
  
  
  
  
  Related Information:
  
  
  Transactions:
  
  /SAPAPO/SDP94 - Message monitoring for GDS.
  /SAPAPO/SDP91 - Message queue overview.
  SMQ1 - Outbound queue monitoring.
  SMQ2 - Inbound queue monitoring.
  
  
  
  SAP Modules:
  
  SAP Global Batch Traceability (GBT)
  SAP Global Data Synchronization (GDS)
  SAP Advanced Planning and Optimization (APO)
  
  
  
  SAP Notes:
  
  Check SAP Support Portal for notes related to WGDS_CC_2012102 or message sending issues for GTIN.
  
  
  
  Documentation:
  
  SAP Help Portal for GDS and GBT integration.
  SAP APO documentation on message processing.
  
  
  
  
  If the problem persists after these steps, consider raising a support ticket with SAP, providing detailed logs and message IDs for further analysis.