How To Fix WGDS_CC_2012101 - Messages can only displayed if a top level GTIN is available

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CC_2012 - Messages for customer connect enhancement of GDS in 2012

• Message number: 101

• Message text: Messages can only displayed if a top level GTIN is available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_CC_2012101 - Messages can only displayed if a top level GTIN is available ?

  The SAP error message:
  WGDS_CC_2012101: Messages can only be displayed if a top level GTIN is available
  
  
  Cause:
  This error occurs in SAP Global Trade Services (GTS) or SAP Extended Warehouse Management (EWM) when the system tries to display or process messages related to a product, but no top-level GTIN (Global Trade Item Number) is assigned or available for that product.
  
  The top-level GTIN is essential because messages (such as compliance, classification, or customs-related messages) are linked to the GTIN of the product.
  If the product master data does not have a valid GTIN assigned at the top-level packaging or product hierarchy, the system cannot retrieve or display the relevant messages.
  This often happens when the product hierarchy or packaging structure is incomplete or the GTIN is missing in the material master or product master data.
  
  
  
  Solution:
  
  
  Assign a Top-Level GTIN to the Product:
  
  Check the product master data in SAP (e.g., in SAP ERP or SAP GTS).
  Ensure that