How To Fix WGDS_CC_2012101 - Messages can only displayed if a top level GTIN is available

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CC_2012 - Messages for customer connect enhancement of GDS in 2012

• Message number: 101

• Message text: Messages can only displayed if a top level GTIN is available

Self-Explanatory Message

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• What is the cause and solution for SAP error message WGDS_CC_2012101 - Messages can only displayed if a top level GTIN is available ?

  The SAP error message:
  WGDS_CC_2012101: Messages can only be displayed if a top level GTIN is available
  
  Cause:
  This error occurs in SAP Global Trade Services (GTS) or SAP Extended Warehouse Management (EWM) when the system tries to display or process messages related to a product, but no top-level GTIN (Global Trade Item Number) is assigned or available for that product.
  
  The top-level GTIN is essential because messages (such as compliance, classification, or customs-related messages) are linked to the GTIN of the product.
  If the product master data does not have a valid GTIN assigned at the top-level packaging or product hierarchy, the system cannot retrieve or display the relevant messages.
  This often happens when the product hierarchy or packaging structure is incomplete or the GTIN is missing in the material master or product master data.
  
  
  Solution:
  
  
  Assign a Top-Level GTIN to the Product:
  
  Check the product master data in SAP (e.g., in SAP ERP or SAP GTS).
  Ensure that the product has a valid GTIN assigned at the top-level packaging unit.
  This can be done in the material master (transaction MM02) or in the product hierarchy where GTINs are maintained.
  In SAP GTS, verify the GTIN assignment in the product master or classification data.
  
  
  
  Verify Packaging Hierarchy:
  
  Confirm that the packaging hierarchy is correctly maintained and that the top-level packaging unit has a GTIN.
  If the product is part of a packaging structure, ensure the top-level packaging unit is correctly defined and linked.
  
  
  
  Check Integration and Master Data Consistency:
  
  If the GTIN is maintained in an external system or master data repository, ensure the data is correctly replicated or integrated into SAP.
  Run consistency checks or master data synchronization if applicable.
  
  
  
  Review Message Configuration:
  
  In some cases, the message determination or display logic might require a top-level GTIN.
  Review the configuration in SAP GTS or EWM related to message determination to ensure it aligns with the master data setup.
  
  
  
  
  Related Information:
  
  GTIN (Global Trade Item Number): A unique identifier for trade items, used globally to identify products and packaging levels.
  SAP GTS: Uses GTINs extensively for compliance, customs, and classification messages.
  Packaging Hierarchy: Products can have multiple packaging levels (e.g., item, carton, pallet), and GTINs can be assigned at each level.
  Material Master (MM02): Where GTINs can be maintained under the Basic Data or Additional Data tabs.
  Message Determination: Messages related to customs, compliance, or classification require a valid GTIN to be linked to the product.
  
  
  Summary:
  The error WGDS_CC_2012101 indicates missing top-level GTIN data for a product, which is necessary for message display. To resolve it, assign a valid GTIN to the product's top-level packaging unit and ensure the packaging hierarchy and master data are correctly maintained.
  
  If you need help with specific transactions or steps to assign GTINs or check packaging hierarchy, please let me know!