How To Fix WGDS_CC_2012023 - Trade item &1 of catalog &2 valid from &3 locked by user &4

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CC_2012 - Messages for customer connect enhancement of GDS in 2012

• Message number: 023

• Message text: Trade item &1 of catalog &2 valid from &3 locked by user &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_CC_2012023 - Trade item &1 of catalog &2 valid from &3 locked by user &4 ?

  Certainly! Here's a detailed explanation of the SAP error message:
  
  SAP Error Message:
  WGDS_CC_2012023
  
  Text: Trade item &1 of catalog &2 valid from &3 locked by user &4
  
  Meaning / Cause:
  This error occurs when a user tries to edit or change a trade item in a catalog that is currently locked by another user. The system uses locks to prevent simultaneous changes to the same data, ensuring data consistency and avoiding conflicts.
  
  Trade item &1: The specific trade item number or ID.
  Catalog &2: The catalog in which the trade item exists.
  Valid from &3: The validity start date of the trade item.
  Locked by user &4: The user who currently holds the lock on this trade item.
  
  The lock is typically set when a user opens the trade item for editing and is released when the user saves or cancels the changes. If the lock remains (e.g., due to an abnormal termination or the user not exiting properly), other users cannot edit the same trade item.
  
  Solution / How to Resolve:
  
  
  Check who holds the lock:
  
  Identify the user (&4) who currently has the lock.
  Contact that user to check if they are still working on the trade item or if they can release the lock.
  
  
  
  Wait or ask the user to release the lock:
  
  If the user is actively working, wait until they finish and release the lock.
  If the user is not actively working or the session is stuck, ask them to exit the transaction properly.
  
  
  
  Manually release the lock (if necessary and authorized):
  
  If the lock is orphaned (e.g., user session crashed), an administrator can release the lock.
  Use transaction SM12 (Lock Entries) to find and delete the lock entry.
  
  Enter the user name or object related to the trade item.
  Select the lock and delete it.
  
  
  Be cautious when deleting locks to avoid data inconsistencies.
  
  
  
  Check for system or network issues:
  
  Sometimes locks remain due to system crashes or network problems.
  Ensure the system is stable and users log off properly.
  
  
  
  
  Related Information:
  
  Transaction SM12: Used to monitor and delete lock entries.
  Trade Item / Catalog Maintenance: Usually done in SAP Retail or SAP Hybris Commerce systems.
  Lock Mechanism: SAP uses enqueue locks to prevent concurrent editing.
  Best Practice: Always save or cancel changes properly to release locks.
  If frequent locking issues occur: Investigate system stability, user training, or consider implementing timeout mechanisms for locks.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Trade item locked by another user during editing.
  
  
  Effect
  Current user cannot edit the trade item until lock is released.
  
  
  Solution
  Contact locking user, wait, or release lock via SM12.
  
  
  Transaction
  SM12 (to view/delete locks)
  
  
  Precautions
  Avoid deleting locks without proper authorization.
  
  
  
  
  If you need help with the exact steps in SM12 or further troubleshooting, feel free to ask!