How To Fix WGDS_CC_2012003 - You cannot reset values of an existing error

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CC_2012 - Messages for customer connect enhancement of GDS in 2012

• Message number: 003

• Message text: You cannot reset values of an existing error

What causes this issue?

You tried to reset values of an existing error. You can only reset the
values when recording new errors.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the delete function on the overview UI to delete the error.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_CC_2012003 - You cannot reset values of an existing error ?

  SAP Error Message:
  
  WGDS_CC_2012003 – "You cannot reset values of an existing error."
  
  Cause:
  This error occurs in SAP when you attempt to reset or change the values of an error message that has already been created and saved in the system. In the context of SAP Workflow or Change Documents, once an error is logged and stored, the system does not allow modification or resetting of its values to maintain data integrity and audit trail.
  Typically, this happens in scenarios such as:
  
  Trying to modify an error record in the Change Document or Workflow Error Log.
  Attempting to reset error values in the SAP Workflow Error Handling (e.g., in transaction SWI1 or SWI2_DIAG).
  Custom code or user actions that try to overwrite or reset error details after they have been committed.
  
  
  Solution:
  To resolve this error, consider the following approaches:
  
  
  Do Not Reset Existing Errors:
  
  Avoid trying to reset or modify the values of an existing error. Instead, handle errors by creating new error entries or by processing the existing error as is.
  
  
  Error Handling Process:
  
  Use the standard SAP error handling and correction procedures:
  
  Analyze the error.
  Correct the root cause.
  Reprocess or restart the workflow or transaction that caused the error.
  
  
  
  Delete and Recreate (if applicable):
  
  If the error record is incorrect and must be removed, check if deletion is possible via standard transactions or programmatic means. However, deletion is generally not recommended due to audit requirements.
  
  
  Check Custom Code:
  
  If this error arises from custom developments (user exits, BAdIs, or custom programs), review the code to ensure it does not attempt to reset or overwrite existing error values. Modify the logic to comply with SAP’s error handling standards.
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes that might address this issue for your specific SAP version or module. If the problem persists, consider raising a support ticket with SAP.
  
  
  
  Related Information:
  
  Transactions:  
  
  SWI1 – Work Item Selection (to view workflow errors)  
  SWI2_DIAG – Workflow Error Analysis  
  SARA – Archive Administration (sometimes used for error logs)  
  
  
  SAP Modules:  
  
  Workflow (WF)  
  Change Documents  
  
  
  SAP Documentation:  
  
  SAP Help Portal on Workflow Error Handling  
  SAP Notes related to workflow error messages  
  
  
  Common SAP Notes:  
  
  Check for notes related to WGDS_CC_2012003 or workflow error handling in your SAP system.
  
  
  
  
  Summary:
  
  The error "You cannot reset values of an existing error" is a safeguard in SAP to prevent modification of error records once created. The solution is to avoid resetting error values and instead handle errors through standard correction and reprocessing methods. Review any custom code that might be causing this and follow SAP best practices for error handling.