How To Fix WG366 - Position the cursor correctly

SAP Error Message - Details

• Message type: E = Error

• Message class: WG - Messages for store order and investment buy

• Message number: 366

• Message text: Position the cursor correctly

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WG366 - Position the cursor correctly ?

  SAP Error Message:
  
  WG366 - Position the cursor correctly
  
  Cause:
  The error message WG366 typically occurs in SAP when you are working with Worklists or Workflow tasks and the system expects the cursor to be positioned on a specific line or item before performing an action. For example, when you try to execute a function or command that requires the cursor to be on a particular work item or line in a list, but the cursor is not correctly positioned, SAP throws this error.
  In other words, the system cannot determine which item or line you want to process because the cursor is not placed on a valid or expected position.
  
  When does it occur?
  
  While processing workflow tasks in transaction codes like SBWP (SAP Business Workplace).
  When working with worklists or lists of workflow items.
  When trying to execute an action on a list without selecting or positioning the cursor on a specific item.
  
  
  Solution:
  
  
  Position the Cursor Correctly:
  
  Before executing the action (e.g., double-clicking, pressing a button), make sure the cursor is placed on the correct line or item in the list. Usually, this means clicking on the line you want to process so that it is highlighted.
  
  
  Select the Item Explicitly:
  
  If the interface allows, select the item by clicking the checkbox or selecting the row explicitly before performing the action.
  
  
  Use the Correct Function Keys or Buttons:
  
  Sometimes, the error occurs because the user tries to perform an action that requires a different method of selection. Follow the standard procedure for selecting and processing items in the worklist.
  
  
  Check for UI Issues:
  
  If the cursor seems to be positioned correctly but the error persists, there might be a UI or GUI issue. Try:
  
  Refreshing the screen.
  Logging out and back in.
  Using a different SAP GUI version or clearing the SAP GUI cache.
  
  
  
  Check for Custom Code or Enhancements:
  
  If this error occurs in a custom workflow or program, check the code to ensure that the cursor positioning or item selection logic is correctly implemented.
  
  
  
  Related Information:
  
  Transaction Codes: SBWP (SAP Business Workplace), SWI1 (Workflow Inbox), SWIA (Workflow Administration)
  SAP Notes: Sometimes SAP Notes related to workflow or GUI issues may provide patches or corrections.
  User Training: Users should be trained to select or position the cursor properly before executing workflow actions.
  SAP GUI: Ensure you are using a supported and updated SAP GUI version.
  
  
  Summary:
  
  Cause: Action attempted without cursor positioned on a valid item in a worklist or workflow inbox.
  Solution: Position the cursor on the correct line/item before executing the action.
  Additional: Check UI, user training, and custom code if problem persists.
  
  
  If you provide the exact transaction or scenario where this error occurs, I can give more tailored advice.