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How To Fix WG361 - Supplier service level &3 % for supplier &1, plant &2 <= &4 %


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WG - Messages for store order and investment buy

  • Message number: 361

  • Message text: Supplier service level &3 % for supplier &1, plant &2 <= &4 %

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WG361 - Supplier service level &3 % for supplier &1, plant &2 <= &4 % ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    WG361 Supplier service level &3 % for supplier &1, plant &2 <= &4 %


    Meaning / Cause:

    This message indicates that the supplier's service level for a particular supplier (&1) and plant (&2) is less than or equal to a specified threshold (&4 %). The service level is currently at &3 %, which is below or equal to the minimum acceptable service level.

    • Supplier service level is a key performance indicator that measures the reliability and timeliness of a supplier's deliveries.
    • The system is warning or blocking a process because the supplier's service level is too low, which could impact procurement, production, or inventory planning.

    Typical Causes:

    • The supplier has a history of late or incomplete deliveries.
    • The service level threshold is set too high for the supplier's current performance.
    • Data inconsistencies or outdated service level information in the system.
    • The supplier's performance has recently deteriorated.

    Where It Occurs:

    • During procurement processes such as purchase order creation or scheduling agreement processing.
    • In MRP (Material Requirements Planning) runs or supplier evaluation reports.
    • When the system checks supplier reliability before confirming orders or planning.

    Solution / How to Resolve:

    1. Review Supplier Performance:

      • Check the supplier's delivery history and service level statistics.
      • Use transaction codes like ME61 (Maintain Vendor Evaluation) or ME80FN (General Analyses) to analyze supplier performance.
    2. Adjust Service Level Threshold:

      • If the threshold (&4 %) is too strict, consider adjusting it in the customizing settings.
      • The relevant customizing path is usually under: Logistics ? Materials Management ? Purchasing ? Vendor Evaluation ? Define Service Level Limits
    3. Improve Supplier Performance:

      • Communicate with the supplier to improve delivery reliability.
      • Implement corrective actions or supplier development programs.
    4. Update or Correct Data:

      • Ensure that the supplier evaluation data is up to date.
      • Recalculate or update the service level if necessary.
    5. Override or Bypass (if appropriate):

      • In some cases, you may need to override the warning or error temporarily to proceed.
      • This depends on business rules and authorization.

    Related Information:

    • Transaction Codes:

      • ME61 – Maintain Vendor Evaluation
      • ME80FN – Vendor Evaluation: General Analyses
      • ME63 – Display Vendor Evaluation
    • Tables:

      • EINA – Purchasing Info Record: General Data
      • EINE – Purchasing Info Record: Purchasing Organization Data
      • LFA1 – Vendor Master (General Section)
      • EVAL – Vendor Evaluation Data (depending on system version)
    • Notes / Documentation:

      • Check SAP OSS Notes related to vendor evaluation and service level thresholds.
      • Review SAP Help Portal documentation on Vendor Evaluation and Service Level.

    If you provide the exact context (e.g., transaction, process step), I can help tailor the solution further.

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