How To Fix WG222 - System error in store order sub-function. Position &

SAP Error Message - Details

• Message type: E = Error

• Message class: WG - Messages for store order and investment buy

• Message number: 222

• Message text: System error in store order sub-function. Position &

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

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Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message WG222 - System error in store order sub-function. Position & ?

  SAP Error Message:
  
  WG222 - System error in store order sub-function. Position &?
  
  Cause:
  The error message WG222 typically occurs in the context of SAP Retail Store Orders (often related to Store Order Management or Store Order Processing). It indicates that there is a system error within a sub-function related to processing a store order, and the error is linked to a specific position (line item) in the order.
  Common causes include:
  
  Data inconsistencies in the store order line item (e.g., missing or incorrect data fields).
  Custom enhancements or user exits in the store order processing that fail or raise exceptions.
  Authorization issues or missing master data related to the article or store.
  System or interface errors when communicating between SAP Retail and other components (e.g., POS, EWM).
  Incorrect or incomplete configuration in the store order sub-functions or related customizing.
  Database or update conflicts during order processing.
  
  
  Solution:
  To resolve the WG222 error, follow these steps:
  
  
  Check the detailed error log:
  
  Use transaction SLG1 (Application Log) to find detailed logs related to the store order processing.
  Look for entries related to the store order number and the position indicated by the error message.
  
  
  
  Analyze the position indicated:
  
  Identify the specific line item (position) in the store order causing the error.
  Check the data completeness and correctness for that item (article master data, quantity, pricing, etc.).
  
  
  
  Review custom code or user exits:
  
  If there are any custom enhancements (BAdIs, user exits, or customer function modules) in the store order processing, debug or review them for errors.
  Common exits include those in the Retail Store Order processing (e.g., MV45AFZZ, or specific Retail BAdIs).
  
  
  
  Check master data and configuration:
  
  Verify that the article, store, and related master data are correctly maintained.
  Check customizing for store order processing (e.g., transaction SPRO ? Retail ? Store Order Management).
  
  
  
  Authorization and system checks:
  
  Ensure the user has the necessary authorizations.
  Check for any system dumps (transaction ST22) or update errors (transaction SM13).
  
  
  
  Reprocess or correct the order:
  
  If possible, correct the data in the order line item and try to save or process again.
  If the order is stuck, consider deleting or recreating the problematic line item.
  
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to WG222 for your SAP Retail version.
  If the problem persists, raise a support ticket with SAP including detailed logs and system information.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  WGM1 - Store Order Processing
  SLG1 - Application Log
  ST22 - ABAP Runtime Errors
  SM13 - Update Requests
  SPRO - Customizing
  
  
  
  Common SAP Retail Components Involved:
  
  SAP Retail Store Order Management (IS-Retail)
  Article Master Data (MM)
  Store Master Data
  Pricing and Conditions
  POS Integration
  
  
  
  SAP Notes:
  
  Check SAP Support Portal for notes referencing WG222 or store order errors.
  Example note search terms: "WG222", "store order sub-function error", "Retail store order error".
  
  
  
  
  If you provide the exact context (transaction, process step, or additional log details), I can help you with a more precise diagnosis or solution.