How To Fix WG052 - Parts of store order items not updated. See integrated inbox.

SAP Error Message - Details

• Message type: E = Error

• Message class: WG - Messages for store order and investment buy

• Message number: 052

• Message text: Parts of store order items not updated. See integrated inbox.

What causes this issue?

Not all the store order items can be processed.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system created work items for subsequently processing the
incorrect items.
The correct items have already been updated.

How to fix this error?

The person responsible for these store orders needs to
choose and reprocess the incorrect items in his inbox.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WG052 - Parts of store order items not updated. See integrated inbox. ?

  Certainly! Here's a detailed explanation for the SAP error message WG052 - "Parts of store order items not updated. See integrated inbox."
  
  Error Message:
  WG052 - Parts of store order items not updated. See integrated inbox.
  
  Cause:
  This error typically occurs in the SAP Retail Store Orders (IS-Retail) process when the system tries to update the store order items but fails partially or completely. The failure can be due to several reasons such as:
  
  Data inconsistencies between the central system and the store system.
  Communication issues between the central SAP system and the store system.
  Locking conflicts or database update errors during the update process.
  Missing or incorrect master data related to articles, stores, or order items.
  Authorization issues preventing the update.
  Errors in the background job or process that handles the update.
  The integrated inbox (SAP Fiori or SAP GUI inbox) contains detailed error messages or workflow tasks related to the failed update.
  
  
  Explanation:
  
  The message indicates that not all parts of the store order items could be updated successfully.
  The system suggests checking the integrated inbox (which is a central place for workflow messages, error notifications, and alerts) for more detailed information about which items failed and why.
  The integrated inbox will provide specific error messages or workflow tasks that need to be addressed to resolve the issue.
  
  
  Solution / Troubleshooting Steps:
  
  
  Check the Integrated Inbox:
  
  Go to the SAP GUI or Fiori launchpad and open the integrated inbox.
  Look for error messages or workflow tasks related to the store order update.
  Analyze the detailed error messages to identify the root cause.
  
  
  
  Analyze the Error Details:
  
  Identify which store order items failed to update.
  Check for any data inconsistencies or missing master data for those items.
  Verify if there are any authorization or lock issues.
  
  
  
  Check Communication and Interfaces:
  
  Verify the communication between the central system and the store system.
  Check if the relevant RFC connections, ALE/IDoc processing, or middleware are working correctly.
  Look for any failed IDocs or messages related to store order updates.
  
  
  
  Review Background Jobs:
  
  Check if the background jobs or batch jobs responsible for updating store order items are running correctly.
  Look for job logs and error messages.
  
  
  
  Correct Data or Reprocess:
  
  Fix any data issues found (e.g., missing article master data, incorrect store assignments).
  Reprocess the failed store order items or trigger the update process again.
  
  
  
  Check SAP Notes and Documentation:
  
  Search for SAP Notes related to message WG052 for any known bugs or patches.
  Review SAP Retail documentation for store order processing.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  /N/ISDFPS/STOREORD - Store Order Processing
  SBWP - SAP Business Workplace (Integrated Inbox)
  WE02 or WE05 - IDoc Monitoring (if IDocs are involved)
  SM58 - Transaction for transactional RFC monitoring
  
  
  
  SAP Modules Involved:
  
  SAP Retail (IS-Retail)
  SAP Logistics Execution (LE)
  SAP Workflow (for integrated inbox messages)
  
  
  
  Common SAP Notes:
  
  Check SAP Support Portal for notes related to WG052 or store order update issues.
  
  
  
  
  Summary:
  The WG052 error indicates partial failure in updating store order items. The integrated inbox contains detailed error messages that must be reviewed to identify the exact cause. Common causes include data inconsistencies, communication failures, or authorization issues. Resolving the problem involves checking the inbox, analyzing errors, correcting data, and ensuring proper communication between systems.
  
  If you provide more context (e.g., transaction used, system landscape, or logs), I can help you with more specific guidance.