How To Fix WFE_REQUEST_CRM204 - Enter a text type or a field for the order

SAP Error Message - Details

• Message type: E = Error

• Message class: WFE_REQUEST_CRM - Web Financials Forms: CRM Request Category Editor

• Message number: 204

• Message text: Enter a text type or a field for the order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WFE_REQUEST_CRM204 - Enter a text type or a field for the order ?

  SAP Error Message:
  
  WFE_REQUEST_CRM204 – Enter a text type or a field for the order
  
  Cause:
  This error occurs in SAP CRM or SAP ERP when creating or processing an order (such as a sales order, service order, or workflow request) and the system expects a text type or a specific text field to be entered but finds it missing. The message indicates that the order requires at least one text type or text field to be filled in, but none was provided.
  Common scenarios include:  
  
  Mandatory text fields configured in the order type or workflow are left empty.  
  Custom validations or enhancements require certain text fields to be filled.  
  Text determination procedures are not properly maintained or triggered.  
  Workflow steps or business rules expect text input for processing.
  
  
  Solution:
  
  
  Enter the Required Text:
  
  When the message appears, check the order screen for any mandatory text fields or text types that need to be filled. Enter the appropriate text information as required.
  
  
  Check Text Determination Configuration:  
  
  In SAP CRM, verify the text determination procedure for the order type.  
  Ensure that the text types expected are correctly assigned and active.  
  Use transaction CRMD_ORDER or relevant UI to check and maintain texts.
  
  
  
  Review Order Type and Workflow Settings:  
  
  Check if the order type has mandatory text fields configured.  
  Review any workflow or business rules that enforce text entry.  
  Adjust the configuration if the requirement is not valid or needs to be changed.
  
  
  
  Debug or Analyze Enhancements/User Exits:  
  
  If custom code or enhancements are involved, verify that they do not incorrectly enforce text entry.  
  Use transaction SE80 or SMOD/CMOD to check user exits or BAdIs related to order processing.
  
  
  
  Consult SAP Notes:  
  
  Search for SAP Notes related to message WFE_REQUEST_CRM204 for any known issues or patches.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:  
  
  CRMD_ORDER – CRM Order Processing  
  VA01 / VA02 – Sales Order Create/Change (ERP)  
  IW31 / IW32 – Service Order Create/Change (ERP)  
  
  
  
  Tables:  
  
  CRMD_ORDERADM_H – Header data for CRM orders  
  CRMD_ORDERADM_I – Item data for CRM orders  
  STXH / STXL – SAPscript texts  
  
  
  
  SAP Notes and Documentation:  
  
  Check SAP Help Portal for order text determination and mandatory fields.  
  Look for notes on workflow text requirements if the error occurs during workflow processing.
  
  
  
  
  Summary:
  
  The error WFE_REQUEST_CRM204 means the system expects a text type or text field to be entered for the order but none was provided. To resolve, enter the required text, verify text determination and order configuration, and check for any custom validations enforcing this requirement.