How To Fix WFE_REQUEST_CRM201 - You must enter names in lower case (is changed automatically)

SAP Error Message - Details

• Message type: E = Error

• Message class: WFE_REQUEST_CRM - Web Financials Forms: CRM Request Category Editor

• Message number: 201

• Message text: You must enter names in lower case (is changed automatically)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WFE_REQUEST_CRM201 - You must enter names in lower case (is changed automatically) ?

  SAP Error Message:
  
  WFE_REQUEST_CRM201: You must enter names in lower case (is changed automatically)
  
  Cause:
  This error message typically occurs in SAP CRM Web UI or related workflow scenarios where the system expects certain input fields (usually user names, IDs, or email addresses) to be entered in lowercase. The system enforces this to maintain consistency, avoid case sensitivity issues, or comply with backend system requirements.
  The message indicates that the user has entered names or identifiers in uppercase or mixed case, but the system automatically converts them to lowercase. The error or warning is shown to inform the user about this automatic conversion.
  
  Explanation:
  
  SAP CRM and related components often require user names, email addresses, or other identifiers to be in lowercase to avoid mismatches during processing.
  The system may have validation logic or UI scripting that checks the input and forces lowercase.
  This message is informational or a warning to notify users that their input is being changed automatically.
  
  
  Solution:
  
  
  User Training:
  
  Inform users to enter names, email addresses, or IDs in lowercase to avoid this message and ensure smooth processing.
  
  
  UI Enhancement (Optional):
  
  If possible, enhance the UI input fields to automatically convert input to lowercase as the user types, preventing the message from appearing.
  
  
  Check Custom Code or Enhancements:
  
  If this message appears unexpectedly or frequently, check for any custom validations, BAdIs, or enhancements that enforce lowercase input and adjust them if necessary.
  
  
  Ignore if Informational:
  
  If the message is only informational and does not block processing, it can be safely ignored after understanding that the system converts input to lowercase automatically.
  
  
  
  Related Information:
  
  This message is often related to SAP CRM Web UI or workflow input validations.
  It may be linked to user ID fields, email address fields, or other text fields where case sensitivity matters.
  Consistent lowercase input helps avoid integration issues with backend systems like SAP ERP or external systems.
  If you want to suppress or customize this message, check the message class WFE_REQUEST in transaction SE91 and adjust message handling accordingly.
  
  
  Summary:
  
  Cause: User input contains uppercase letters where lowercase is required; system converts automatically.
  Solution: Enter data in lowercase; optionally enhance UI to auto-convert; review custom validations.
  Info: Message is informational to maintain data consistency and avoid case sensitivity issues.
  
  
  If you need help with a specific scenario or customizing the message behavior, please provide more details about the transaction or process where this occurs.