How To Fix WFD_WP1_MSG014 - Unable to retrieve data from the Master Data Workforce service.

WFD_WP1_MSG014 - Overview

• Message type: E = Error

• Message class: WFD_WP1_MSG - Message Class for Worker Integration WP1

• Message number: 014

• Message text: Unable to retrieve data from the Master Data Workforce service.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WFD_WP1_MSG014 - Unable to retrieve data from the Master Data Workforce service. ?

  The SAP error message WFD_WP1_MSG014: Unable to retrieve data from the Master Data Workforce service typically occurs in the context of SAP SuccessFactors or SAP Workforce Management integrations, where the system tries to fetch master data (such as employee or organizational data) from the Workforce service but fails.
  
  Cause
  
  Connectivity Issues: The system cannot connect to the Master Data Workforce service endpoint due to network problems, incorrect URL, or service downtime.
  Authentication/Authorization Problems: The credentials or tokens used to access the Workforce service are invalid, expired, or lack sufficient permissions.
  Service Configuration Errors: Incorrect configuration in the integration setup, such as wrong service URLs, missing parameters, or misconfigured middleware.
  Data Issues: The requested data might not exist or is corrupted in the Master Data Workforce service.
  Version or API Changes: The Workforce service API might have changed, and the integration is not updated accordingly.
  
  
  Solution
  
  
  Check Network Connectivity
  
  Verify that the SAP system can reach the Master Data Workforce