How To Fix WFD_BL_MSG068 - Worker &1 is locked and being processed.

SAP Error Message - Details

• Message type: E = Error

• Message class: WFD_BL_MSG - Message Class for Workforce Assignment and Details

• Message number: 068

• Message text: Worker &1 is locked and being processed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WFD_BL_MSG068 - Worker &1 is locked and being processed. ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WFD_BL_MSG068 Worker &1 is locked and being processed.
  
  Cause:
  This error occurs in SAP Workflow when a workflow task or work item assigned to a particular agent (worker) is currently locked by another process or user. The lock prevents simultaneous processing or modification of the same workflow item to ensure data consistency and avoid conflicts.
  Typical scenarios causing this error include:  
  
  The workflow item is currently being processed by another user or system process.  
  A previous workflow step is still active and has not been released or completed.  
  A background job or workflow agent is holding a lock on the workflow item.  
  Deadlocks or long-running processes causing the lock to persist.
  
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check who holds the lock:
  
  Use transaction SM12 (Lock Entries) to find and analyze the lock entries related to the workflow item or the user (worker) mentioned in the message.  
  
  If the lock is obsolete or caused by a crashed session, you may delete the lock entry carefully after confirming no active process is using it.
  
  
  
  Check workflow logs:
  
  Use transaction SWI1 or SWIA to check the status of the workflow and work items for the affected worker. Identify if the workflow is stuck or waiting for user input.
  
  
  Wait or coordinate with the user:
  
  If another user or process is legitimately processing the workflow item, wait until they complete their task.
  
  
  Restart or cancel stuck workflows:
  
  If the workflow is stuck or locked indefinitely, consider restarting or cancelling the workflow instance using transaction SWI2_FREQ or SWI6.
  
  
  Check for background jobs:
  
  Sometimes background jobs processing workflows can cause locks. Check SM37 for running jobs related to workflow and monitor their status.
  
  
  System performance and deadlocks:
  
  If locks persist frequently, investigate system performance issues or deadlocks that might cause long lock durations.
  
  
  
  Related Information:
  
  
  Transaction Codes:  
  
  SM12 – Display and delete lock entries  
  SWI1 – Workflow log  
  SWIA – Work item administration  
  SWI2_FREQ – Workflow inbox for users  
  SWI6 – Workflow monitor  
  SM37 – Job monitoring
  
  
  
  SAP Notes:
  
  Search SAP Support Portal for notes related to workflow locks and WFD_BL_MSG068 for any specific patches or known issues.
  
  
  Workflow Concepts:
  
  Understanding how SAP Workflow locks work is important. Locks are used to prevent concurrent changes and ensure data integrity.
  
  
  
  If the problem persists after these steps, consider involving your SAP Basis or Workflow administrator to analyze system logs and workflow configuration.
  
  Let me know if you need help with specific transactions or further troubleshooting!