How To Fix WFD_BL_MSG067 - Inbound processing is locked and in process.

SAP Error Message - Details

• Message type: E = Error

• Message class: WFD_BL_MSG - Message Class for Workforce Assignment and Details

• Message number: 067

• Message text: Inbound processing is locked and in process.

Self-Explanatory Message

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• What is the cause and solution for SAP error message WFD_BL_MSG067 - Inbound processing is locked and in process. ?

  SAP Error Message:
  
  WFD_BL_MSG067: Inbound processing is locked and in process
  
  Cause:
  This error occurs when an inbound workflow processing is currently locked because another process or user is already handling the same workflow instance. SAP workflow uses locks to prevent simultaneous processing of the same workflow task or instance to avoid inconsistencies or data corruption.
  In other words, the workflow instance or task you are trying to process is currently being processed or locked by another session or background job.
  
  Explanation:
  
  SAP workflow engine locks workflow tasks or instances during processing.
  If a user or background job tries to process the same workflow instance while it is locked, this error is triggered.
  This is a standard concurrency control mechanism in SAP Workflow.
  
  
  Common Scenarios:
  
  Two users trying to process the same workflow task simultaneously.
  A background job is processing the workflow while a user tries to access it.
  Workflow stuck in a locked state due to an abnormal termination or system crash.
  
  
  Solution:
  
  
  Wait and Retry:
  
  Usually, the lock is temporary. Wait for the current processing to finish and try again.
  
  
  
  Check for Active Locks:
  
  Use transaction SM12 to check for locks on the workflow tables (e.g., SWWWIHEAD, SWWTASK).
  Look for locks related to the workflow instance or task number.
  If you find a lock that is stale (e.g., from a terminated session), you may consider deleting it carefully.
  
  
  
  Check Workflow Logs:
  
  Use transaction SWI1 or SWI2_FREQ to check the status of the workflow instance.
  Identify if the workflow is stuck or in an error state.
  
  
  
  Restart Workflow Runtime:
  
  Sometimes restarting the workflow runtime (via transaction SWU3 or system restart) can clear stuck locks.
  
  
  
  Check Background Jobs:
  
  Verify if any background job is processing the workflow instance.
  If a job is stuck, consider cancelling or restarting it.
  
  
  
  SAP Notes and Support:
  
  Check SAP Notes for any known issues related to workflow locking.
  If the problem persists, raise an OSS message with SAP support including workflow logs and system details.
  
  
  
  
  Related Information:
  
  
  Transactions:
  
  SM12 - Display and delete locks
  SWI1 - Workflow log
  SWI2_FREQ - Workflow inbox
  SWU3 - Workflow runtime analysis and repair
  
  
  
  Tables:
  
  SWWWIHEAD - Workflow header
  SWWTASK - Workflow tasks
  SWWLOCK - Workflow locks
  
  
  
  SAP Notes:
  
  Search SAP Support Portal for notes related to WFD_BL_MSG067 or workflow locking issues.
  
  
  
  
  Summary:
  The error WFD_BL_MSG067 indicates that the inbound workflow processing is currently locked by another process. This is a concurrency control mechanism. The solution involves checking and clearing locks if necessary, waiting for the current process to finish, and ensuring no stuck background jobs or sessions are holding the lock.
  
  If you need further assistance, please provide details such as workflow instance number, user details, and system logs.