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How To Fix WF100 - Subsequent agent(s) do not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WF - Workflow: messages

  • Message number: 100

  • Message text: Subsequent agent(s) do not exist

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WF100 - Subsequent agent(s) do not exist ?

    Certainly! Here's a detailed explanation for the SAP error message WF100: Subsequent agent(s) do not exist:


    Error Message:

    WF100 - Subsequent agent(s) do not exist


    Cause:

    This error occurs during workflow processing when the system tries to determine the next agent(s) (user(s) or role(s)) responsible for a workflow step, but it cannot find any valid agent(s) for the subsequent step.

    Common reasons include:

    • The workflow step is assigned to a user or role that does not exist or is no longer valid.
    • The organizational assignment or user master data is incomplete or incorrect.
    • The agent determination method (e.g., rule, container value, organizational management) returns no valid agents.
    • The workflow step is configured to use a rule or method that does not return any agents.
    • The user(s) assigned to the role or position are locked, deleted, or inactive.
    • The workflow container values used to determine the agent are empty or incorrect.

    Solution:

    1. Check Agent Assignment:

      • Verify the agent assignment for the workflow step in the workflow builder (transaction SWDD).
      • Check if the step is assigned to a user, role, or organizational object.
      • Ensure that the assigned user or role exists and is active.
    2. Check Agent Determination Method:

      • If the agent is determined by a rule or method, verify that the rule or method returns valid agents.
      • Test the rule in transaction PFTC or use the workflow log to see the agent determination result.
    3. Check Organizational Management (OM) Data:

      • If the agent is determined via OM (positions, organizational units), ensure that the OM data is correct.
      • Use transaction PPOME or PO13 to check positions and assignments.
      • Make sure the position has valid users assigned.
    4. Check User Master Data:

      • Verify that the user(s) assigned as agents are not locked or deleted.
      • Use transaction SU01 to check user status.
    5. Check Workflow Container Values:

      • Sometimes the agent determination depends on container values.
      • Use transaction SWI1 or SWEL to check the workflow log and container values.
      • Ensure the container values used for agent determination are correctly populated.
    6. Adjust Workflow Step or Agent Assignment:

      • If no valid agents exist, either assign a valid agent or modify the workflow step to handle the situation (e.g., add a fallback agent).
    7. Re-run or Restart Workflow:

      • After corrections, restart the workflow or the affected step.

    Additional Information:

    • Transaction Codes:

      • SWDD – Workflow Builder (to check workflow steps and agent assignments)
      • SWI1 – Workflow Log (to analyze workflow errors)
      • SWEL – Event Log (to check workflow events)
      • PFTC – Task Maintenance (to check rules and methods)
      • SU01 – User Maintenance (to check user status)
      • PPOME / PO13 – Organizational Management (to check org structure and positions)
    • Notes:

      • This error is common when workflows are transported between systems and the target system does not have the same users or organizational data.
      • Always ensure that the workflow environment (users, roles, org units) is consistent across systems.

    If you provide the workflow ID or the specific step where the error occurs, I can help you with more targeted troubleshooting steps.

    • Do you have any question about this error?


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