How To Fix WF015 - Canceled by user

SAP Error Message - Details

• Message type: E = Error

• Message class: WF - Workflow: messages

• Message number: 015

• Message text: Canceled by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WF015 - Canceled by user ?

  Certainly! Here's a detailed explanation regarding the SAP error message WF015: Canceled by user:
  
  SAP Error Message: WF015 - Canceled by user
  
  Cause:
  The message WF015 - Canceled by user typically occurs in SAP Workflow scenarios. It indicates that a workflow step or task was explicitly canceled or rejected by the user who was responsible for processing that workflow step.
  Common causes include:
  
  The user manually cancels or rejects a workflow task in the SAP Business Workplace (transaction SBWP) or via the workflow inbox.
  The user chooses to "Cancel" or "Reject" a workflow step instead of completing it.
  The workflow step is withdrawn or terminated by the user action.
  Sometimes, this can also happen if the user closes the task without completing it, depending on the workflow design.
  
  
  Solution:
  To resolve or handle this message, consider the following steps:
  
  
  Check User Action:
  
  Verify if the user intentionally canceled or rejected the workflow task.
  Confirm with the user why the task was canceled.
  
  
  
  Review Workflow Design:
  
  Check the workflow definition in transaction SWDD to understand the steps and possible user actions.
  Ensure that the workflow step allows cancellation or rejection and that this behavior is expected.
  
  
  
  Reassign or Restart Workflow:
  
  If the cancellation was accidental or incorrect, you may need to restart the workflow or reassign the task to the appropriate user.
  Use transaction SWI1 (Workflow Log) to analyze the workflow instance and identify the canceled step.
  You can also use SWPR to restart or reset workflow steps if necessary.
  
  
  
  User Training:
  
  Educate users on the correct way to process workflow tasks to avoid accidental cancellations.
  
  
  
  Check for System Issues:
  
  Rarely, system errors or timeouts might cause tasks to be canceled. Check system logs (transaction SM21) and workflow logs for anomalies.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SBWP – SAP Business Workplace (Inbox for workflow tasks)
  SWI1 – Workflow Log (to analyze workflow instances)
  SWDD – Workflow Builder (to view/edit workflow definitions)
  SWPR – Restart Workflow Step
  SWIA – Work Item Administration
  
  
  
  SAP Notes:
  
  Check SAP Notes related to workflow cancellations for your specific SAP version.
  Example: SAP Note 123456 (hypothetical) might describe common causes of workflow cancellations.
  
  
  
  Workflow Concepts:
  
  Workflow tasks can be completed, forwarded, rejected, or canceled.
  Cancellation usually means the task will not proceed further unless restarted.
  
  
  
  
  Summary:
  
  Cause: User manually canceled or rejected a workflow task.
  Solution: Verify user action, review workflow design, possibly restart or reassign the workflow task, and provide user training.
  Tools: Use workflow transactions like SWI1, SBWP, and SWDD to analyze and manage workflows.
  
  
  If you provide more context (e.g., which workflow or transaction you are working with), I can give more specific guidance.