How To Fix WEBI_CHECKS116 - Consistency of Service Definitions (OTR Texts)

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBI_CHECKS - WEBI Checks

• Message number: 116

• Message text: Consistency of Service Definitions (OTR Texts)

What causes this issue?

The purpose of this check is to report inconsistencies in
OTR Texts of Service Definitions (table SOTR_USE).

System Response

Inconsistent entries are reported.

How to fix this error?

Use Report <DS:REPN.WEBI_REPAIR>WEBI_REPAIR</> to repair the service
definition (<DS:RE.WEBI_REPAIR>report documentation</> ).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WEBI_CHECKS116 - Consistency of Service Definitions (OTR Texts) ?

  SAP Error Message:
  
  WEBI_CHECKS116 Consistency of Service Definitions (OTR Texts)
  
  Cause
  This error typically occurs in SAP BusinessObjects Web Intelligence (WebI) environments during consistency checks or transport/import activities. It indicates an inconsistency or mismatch in the service definitions related to OTR (Online Text Repository) texts.
  More specifically:
  
  The OTR texts, which are used for storing text elements like messages, labels, or descriptions in SAP, are inconsistent or missing for certain service definitions.
  This can happen if the transport of service definitions or related texts was incomplete or corrupted.
  It may also occur after system upgrades, patching, or manual changes where the OTR texts were not properly updated or synchronized.
  The error points to a problem in the consistency of service definitions that rely on OTR texts, which are essential for proper message handling and UI text display.
  
  
  Solution
  
  
  Check Transport Logs:
  
  Verify if the transport of service definitions and OTR texts was successful.
  Re-import or re-transport the relevant transport requests if necessary.
  
  
  
  Synchronize OTR Texts:
  
  Use transaction SOTR_EDIT or SOTR_ADMIN to check and maintain OTR texts.
  Ensure that all required texts for the service definitions are present and consistent.
  
  
  
  Run Consistency Checks:
  
  Use SAP tools or reports designed to check the consistency of service definitions and OTR texts.
  Correct any inconsistencies found.
  
  
  
  Apply SAP Notes:
  
  Search for SAP Notes related to WEBI_CHECKS116 or OTR text inconsistencies.
  Apply any relevant patches or corrections provided by SAP.
  
  
  
  Rebuild or Reinstall Components:
  
  In some cases, reinstallation or repair of the affected SAP BusinessObjects components or add-ons may be necessary.
  
  
  
  Consult SAP Support:
  
  If the issue persists, raise a support ticket with SAP, providing logs and details of the error.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SOTR_EDIT – Edit OTR texts.
  SOTR_ADMIN – OTR administration.
  SE91 – Message maintenance (sometimes related to message texts).
  
  
  
  SAP Notes:
  
  Check SAP ONE Support Launchpad for notes referencing WEBI_CHECKS116.
  Notes related to Web Intelligence service definitions and OTR text synchronization.
  
  
  
  Context:
  
  This error is often encountered during system upgrades, patching, or transport of WebI content.
  Ensuring that all dependent texts and service definitions are transported together is critical.
  
  
  
  Additional Tips:
  
  Always perform transports in the correct sequence.
  Maintain backups before applying changes.
  Validate the system after upgrades or patches.
  
  
  
  
  If you provide more context (e.g., when exactly the error occurs, system version), I can help narrow down the solution further.