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How To Fix WEBI_CHECKS016 - Service Definition &1 refers to not existing Service Interface &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WEBI_CHECKS - WEBI Checks

  • Message number: 016

  • Message text: Service Definition &1 refers to not existing Service Interface &2

  • Show details Hide details
  • What causes this issue?

    Service Definition &V1& refers to Service Interface &V2&. But Service
    Interface &V2& does not exist.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Create the missing Service Interface or delete the Service Definition.
    To delete the Service Definition you may use Edit Object in the
    Workbench (TA SE80). Switch to tab Proxy Generation / Web Service
    Definition. Enter the name of the Service Definition and press Delete.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WEBI_CHECKS016 - Service Definition &1 refers to not existing Service Interface &2 ?

    Certainly! Here's a detailed explanation for the SAP error message:


    Error Message

    WEBI_CHECKS016 Service Definition &1 refers to not existing Service Interface &2


    Cause

    This error occurs in SAP BusinessObjects Web Intelligence (WebI) when a Service Definition references a Service Interface that does not exist or cannot be found in the system. Essentially, the system is trying to use a service interface (a component that defines the methods and operations available) that is either:

    • Deleted,
    • Not properly deployed,
    • Corrupted, or
    • Mismatched due to version inconsistencies.

    This typically happens during the import, upgrade, or deployment of WebI services or when the system configuration is inconsistent.


    Explanation

    • Service Definition: A configuration or metadata object that defines how a particular service behaves and which interfaces it uses.
    • Service Interface: The actual interface (API or contract) that the service definition refers to for its operations.

    If the service interface is missing, the service definition cannot function properly, leading to this error.


    Common Scenarios

    • After upgrading SAP BusinessObjects or WebI components, some service interfaces might not have been properly updated or deployed.
    • Manual changes or customizations in the service definitions or interfaces.
    • Incomplete or failed deployment of WebI services.
    • Corruption or deletion of service interface files or metadata.

    Solution

    1. Verify Service Interfaces:

      • Check if the referenced service interface (&2) exists in the system.
      • Use the Central Management Console (CMC) or the relevant administration tool to verify the presence of the service interface.
    2. Re-deploy or Repair Services:

      • Redeploy the WebI services or the entire BusinessObjects platform services.
      • If you have a backup or original installation files, redeploy the missing service interface.
    3. Check for Version Compatibility:

      • Ensure that all components (WebI, BI platform, etc.) are compatible and correctly patched.
      • Sometimes, mismatched versions cause missing interfaces.
    4. Review Logs:

      • Check the server logs for more detailed error messages that might indicate why the interface is missing.
      • Logs can be found in the SAP BusinessObjects installation directory under log folders.
    5. Restore from Backup:

      • If the service interface was accidentally deleted or corrupted, restore it from a backup.
    6. Contact SAP Support:

      • If the issue persists, raise a ticket with SAP Support providing the error message, system details, and logs.

    Related Information

    • This error is specific to SAP BusinessObjects Web Intelligence (WebI) and its service architecture.
    • Service interfaces and definitions are part of the internal framework that allows WebI to communicate with other components.
    • Proper maintenance of the BI platform and careful upgrade procedures help avoid such errors.
    • Always ensure that after upgrades or patches, all services are properly restarted and verified.

    Summary

    Aspect Details
    Cause Service Definition references a non-existing Service Interface (missing/corrupted).
    Solution Verify existence, redeploy services, check versions, review logs, restore or contact SAP.
    Related Info Occurs in SAP BusinessObjects WebI; linked to service architecture and deployment issues.

    If you need specific commands or steps to check or redeploy services, please provide your SAP BusinessObjects version and environment details.

    • Do you have any question about this error?


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